I'm so angry that I'm going to call the Better Business Bureau and see if this store can be charged with fraud. Paid in full for NEW Coleman Gas BBQ and for delievery*(2 blocks).
The BBQ was scraped and damaged(it was delievered at night so I saw the damage in the morning.When I called to complain the manager wasn't around(he never is) and was transferred to Ida.To make a long story short they delievered a floor model(nice try) and tried to pass it off as new. Ida offered $100.00 off or I would have to wait while they found one in another store, assembled and delievered it.I went to the store and demanded a written letter that they had sent knowingly sent me a floor model which she refused to do. I've lived in this are for 22 years. The service,apathy and dishonesty in this store is legendary.Will never buy more than a paint brush here. Disgusting behaviour.
I'm so angry that I'm going to call the Better Business Bureau and see if this store can be charged with fraud. Paid in full for NEW Coleman Gas BBQ and for delievery*(2 blocks).
The BBQ was scraped and damaged(it was delievered at night so I saw the damage in the morning.When I called to complain the manager wasn't around(he never is) and was transferred to Ida.To make a long story short they delievered a floor model(nice try) and tried to pass it off as new. Ida offered $100.00 off or I would have to wait while they found one in another store, assembled and delievered it.I went to the store and demanded a written letter that they had sent knowingly sent me a floor model which she refused to do. I've lived in this are for 22 years. The service,apathy and dishonesty in this store is legendary.Will never buy more than a paint brush here. Disgusting behaviour.