Dishonest salesman
This is the worst car buying experience in my life. I visited this dealership on an impulse as I really liked the Lexus hybrid ES300H. The staff was friendly. After just a couple of visits I bought it. A week later a friend who was also buying a Lexus asked me if I knew Lexus had advertised a $5000 discount on the car. No, I did not know about it. I could not believe my ears. Neither the salesman nor anyone else at the dealership had mentioned a word about their publicly advertised $5000 discount.
Yes, it was most careless of me not to check this out ahead of time. But in spite of my oversight, isn't it every ethical salesman's responsibility to fully inform the customers of their discount programs and anything else the customers may not know about. In all my previous car buying experiences, the first thing any salesman would tell me was all the discounts that were available to me as a customer. This sneaky salesman at the dealership sensed I was eager to buy and therefore deliberately hid that info from me. Not having that info, I made the worst possible deal at the dealership. Think about it, if they are bold enough to hide public info from you and hope you don't find out about it, imagine what else they might also hide from you.
This is the worst car buying experience in my life. I visited this dealership on an impulse as I really liked the Lexus hybrid ES300H. The staff was friendly. After just a couple of visits I bought it. A week later a friend who was also buying a Lexus asked me if I knew Lexus had advertised a $5000 discount on the car. No, I did not know about it. I could not believe my ears. Neither the salesman nor anyone else at the dealership had mentioned a word about their publicly advertised $5000 discount.
Yes, it was most careless of me not to check this out ahead of time. But in spite of my oversight, isn't it every ethical salesman's responsibility to fully inform the customers of their discount programs and anything else the customers may not know about. In all my previous car buying experiences, the first thing any salesman would tell me was all the discounts that were available to me as a customer. This sneaky salesman at the dealership sensed I was eager to buy and...