Don Valley North Lexus

Few weeks ago I had my new RX 350 delivered.
Was a real pleasure dealing with professionals at Don Valley North Lexus
John Bonnacorso is a salesman who can sale, solve problem and make right decisions.
He do not feed customer with useless promises, but does real help and shows right attitude to satisfy customer.Definitely will refer him to the people who interested in buying or leasing Lexus .
Also want to underline remarkable job of business manager Charlotte and her professional way to treat customer.

Its a great pleasure to deal with such a team.

I am glad to have such great services from Mr. Ken Boualavong. This is my sixth car that was leased from Don Valley North Lexus Group. Great service and customer care are the key points that I am keep going back to them. Keep up the good work!

I have know Chadwick for 15 years ever since he sold us our first Lexus. Of all the sales reps my wife and I have come across in our lifetime, Chadwick is by far the most competent. Whenever there is a glitch, he is there to resolve it to our satisfaction, and along the way we share a laugh or two.

My brother in law (who I referred to Chadwick) often asks if I've been in to see Chadwick, so obviously he has made an impression on him too.

★★★★★
By Roya on May 2, 2019
John Bonaccorso is an excellent advisor. He is knowledgable, respectful and professional. thanks for the enjoyable experience.

Jim and his team at Don Valley Lexus were amazing.
It’s my second Lexus in a row I buy from Jim.
Great service
Edith

Review on Lexus NX 200t

Really helpful.if it wasn’t got him, I wouldn’t get my Lexus here. The dealer gave me so much advice on how to choose package

Abshar Syed is one of the best customer reps whoI have worked with so far.
He is very knowledgeable, polite and treated myself and my wife with utmost respect. Abshar answered all my questions and was very flexible in making himself available as per our schedule. After a number of back and forth interactions concerning my trade-in, I was very satisfied with the final outcome. Before taking delivery of the car, Abshar also spent as much time as we required to go over the operation of the major components and safety features. Abshar did an excellent job !

It was indeed quite a refreshing experience to do business at DVL and Abshar was a huge contributor.
Thank you
Renga R.

Our consultant Chris Yu is very helpful and explain details very carefully. We appreciate his help and service. I have no hesitation to recommend him to my friends.

Dushan was my sales rep and he really went over and beyond to demonstrate exceptional customer service. Walking in I was thinking oh these sales guy only care about getting sales and commissions and will lie to you to for a sale. Dushan reassured me that business is done differently at don valley. He was very knowledgeable and gave me great advise. I stopped by just to see what they have but ended up buying a new is300 after speaking with dushan!

Had a great experience at this Lexus dealership! From the start the people at the front desk introduced us to a salesman. John was a great salesman, very friendly and honest. Ended up walking away with a 2019 Lexus NX!

Tony was our salesman and he was awesome. He made our experience really welcoming and comfortable. Coming all the way from Brampton, Tony was very accommodating with our schedules and he made sure all of our concerns were answered and got everything we wanted and needed in a car. Don valley north Lexus was the first dealership we checked out and he won us over. We bought our beautiful RX350 from him and we are really happy with our overall experience

I am really happy to get my new car at Don Valley North Lexus, the sales and the services is very good and fast work. it only took few days to get my car and many gifts. I really like it and my new car. thank you for kitty for help me chose my new car. I will shop again at Don Valley North Lexus again.

Service was Good, friendly and knowledgeable sale person
Satisfied the deal.

Luke was amazing and I’m so happy with my new car! Thank you!

Very happy with everything so far

Had my 2016 ES350 safetied at the dealership end of July.

Brought the vehicle back to Ottawa to the local Lexus today. They discovered bolt missing from Caliper.
UPDATE: Rocco at DVNL spoke to me and rectified the situation and I have updated the rating respectively . It was appreciated showing that customer service has not quite met its demise and we're all human.