Don Valley North Lexus

It is one week I drove my RX350 from DVN. I appreciate the assistance from Oliver and Angelo who replied my questions within minutes concerning the warranty and after sales services. Oliver made arrangement even he is unavailable. This confirms why it is number one in sales in Canada. I am lucky to find all staff working there are so nice and helpful.Thanks you for all guys working in DVN Lexus.

Coming from 2016 NX200t, the gas saving is amazing (no more premium). Unfortunately Lexus has no PHEV/BEV yet, otherwise that would be my number one choice. This will be an interim solution for now. Driving efficiently is my number one goal moving forward. It helps my pocket and the environment :)

The new features for 2020 are Apple CarPlay and Android Auto as standard. The Lexus app services is a MUST for just $200 more. Convenience features from your phone such as remote starter, lock/unlock doors, know where your car last parked. No more worries about losing your car as it is being tracked by Lexus Services.

Ryan Liu was my sales rep and he was very friendly from start to finish transaction. His sales manager Grace Sun has gone beyond her roles in every categories when needed.

Keep up the good work DVN Lexus!

Amazing service. They take well care of you and care about customer service. If you are gonna buy a car @ Lexus DVNL. Contact Chris Yu. He is professional and experienced sales person. I highly recommend him as he made my Lexus experience smooth and easy. I am very satisfied the quality of my NX300, and enjoy driving it. Thank you Chris and Lexus!

Thank you mr Nima, best service !

Excellent job of our sale agent Mr. Luke Wang. He is so caring and detailed. He is very diligent to look for what we need and understanding.
We got what we wanted.

Andy helped us throughout the process and made sure he responded to any issues we had during the buying process.

My sales rep Wayne was very professional. I totally recommend his service to family and friends.

We met Kitty 2 months ago at DVN Lexus showroom while shopping around for a new car. She was knowledgeable and had pleasant sales skills therefore we returned to this dealership to make our purchase with Kitty. We are glad we did so.
Regardless to her very busy day and while accommodating multiple clients, Kitty was very attentive to our needs, and the deal was done in a very pleasant and efficient manner. Kitty found the specific car we wanted in matter of a day and personally delivered it on time. She even went over and beyond to locate an item we forgot in the old car that was already at a different location.
Thank you Kitty for your professionalism and great customer service!
YM

I have been a repeat customer at DVNL since the 1990s. I value the reliability of the cars, the service department, and the attention of sales department.

I have an excellent experience in Don Valley Lexus. The sales person Jeffery is friendly, professional and knowledgeable. I will highly recommend him to my friends. I am very satisfied the quality of my car, and enjoy driving it every moment. Thank you Lexus and Jeffery!

I recently purchased a brand new 2020 NX300 and got traded-in my Juke as well. We had a nice experience with DVNL. Ms Judy Ma has been helping us from the beginning to the end and she is very experienced and helpful. Very happy with her.

We had amazing experience working with Don Valley Lexus team and Kitty Song. Experience was exceptional service and amazing treatment. Highly recommended!!!

It has been a great pleasure dealing with DVNL for many years now, and have always been taken care, whether it's before the purchase of a vehicle, or after. Never changed their dealings with their clients. Always truthful and always trying to give you the best option for the best value and for your best needs.

My husband and I just traded in our old car and Kitty Song and her team helped and advised us on our options accurately and fairly. We are happy with our new car!

Purchasing experience was seamless. Delivery of vehicle was fast and effortless. Thanks for your help Newman! Would definitely recommend

Good price good services and good deal ever!!

I was emailed by Kitty song ,reminded me the opportunity to renew my lease to get a new 2020 model car without extra cost. I was not sure and made appointment on Saturday. Things went extremely well, I drove my car in, Kitty hosted me and did car evaluation right away, after that , I did not get any upselling push and renew the new lease contract, everything same except the new car. The entire process just cost me less than 2 hours.

I have been a custom with Don Valley North Lexus for 20 years now and I very happy in the way they treat me. There service department has been great and they have gone beyond service to help me.
Very Happy
Steve Morgan

Professionalism, expertise and excellent service by John Bonaccorso! Made the entire process comfortable and a pleasant experience. 5 STARS to him and this branch. I highly recommend him as an advisor when you’re looking into purchasing your next vehicle.

I am happy to meet with professional teams at Don Valley North Lexus.

I would like to thank you Ivan Wang for his great services to provide comprehensive information to help my decision choosing Lexus NX with affordable price. Ivan is friendly, knowledgeable and comfortable to talk to.

I also would like to thank you to Finance team, Vivian Fu, she explained thorough information to customer related to warranty purchases. I felt like being taken care properly under such professional teams at Don Valley North Lexus that never experienced such excellent services from other providers/competitors. Congrats, Lexus Teams at DVN!

Marianne

Thanks to Ivan WANG, the sales team here gave us professional introductions and very good deal. It’s a great experience here and we definitely will recommend our friends to come here.

Leased my 2020 Lexus N300. Chalikan was very friendly and advised me on how to secure my car because i was not a PR yet. The booking and the delivery process went smooth. They have a great team and probably the best Lexus dealership in GTA.

I would like to thank Sawn Rowhani for his time and effort, you made our day!

We're looking for a new car and have been test drive a few brand models. Nima N. is a great sales consultant provided us a detail of the car and tried his best to mitigate the sale price. In 2019 selling for 2020 model but doesn't have the option for us to choose the interior if we want to go with the promo price but initial answer was "yes". Although we couldn't get the interior color that we wanted but overall experience is good! Thank you Nima!
Lyn & V
Sep 26/19

Awesome experience, very professional, great suggestions, and good deal.