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Don Valley North Lexus

3120 Steeles Avenue East, Markham, ON
303 reviews
Business claimed Last updated: 1 month ago
About Don Valley North Lexus

We are your Lexus experts. We are located in the north-east corner of the G.T.A. near highways 401, 404 and 407, making us easily accessible for all Toronto area residents. As one of Canada's largest Go to full description...

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905-475-6570
Business hours
Today: 9:00am - 9:00pm
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Don Valley North Lexus, Markham Reviews (303)

4.7
303 reviews
5 Star
275
4 Star
5
3 Star
5
2 Star
1
1 Star
17
By NSXT on Nov 23, 2019
Coming from 2016 NX200t, the gas saving is amazing (no more premium). Unfortunately Lexus has no PHEV/BEV yet, otherwise that would be my number one choice. This will be an interim solution for now. Driving efficiently is my number one goal moving forward. It helps my pocket and the environment :)

The new features for 2020 are Apple CarPlay and Android Auto as standard. The Lexus app services is a MUST for just $200 more. Convenience features from your phone such as remote starter, lock/unlock doors, know where your car last parked. No more worries about losing your car as it is being tracked by Lexus Services.

Ryan Liu was my sales rep and he was very friendly from start to finish transaction. His sales manager Grace Sun has gone beyond her roles in every categories when needed.

Keep up the good work DVN Lexus!
Comment by Michael on Nov 26, 2019
Thank you for sharing your feedback with us NSXT! We’re delighted to hear you had a great purchase experience with Ryan. We look forward to welcoming you back on your next visit at Don Valley North Lexus. Have a great day!
By Selvi Yak on Nov 20, 2019
Amazing service. They take well care of you and care about customer service. If you are gonna buy a car @ Lexus DVNL. Contact Chris Yu. He is professional and experienced sales person. I highly recommend him as he made my Lexus experience smooth and easy. I am very satisfied the quality of my NX300, and enjoy driving it. Thank you Chris and Lexus!

Comment by Michael on Nov 26, 2019
Thank you for sharing your feedback with us, Selvi! We're delighted to hear you had a great experience with Chris during your Lexus NX300 purchase. We look forward to welcoming you back on your next visit to Don Valley North Lexus. Have a great day!
By Rodrigue Leopon on Nov 19, 2019
Thank you mr Nima, best service !
Comment by Michael on Nov 26, 2019
Thank you for sharing your feedback with us Rodrigue! We’re delighted to hear you had a great experience with Nima. We look forward to welcoming you back on your next visit at Don Valley North Lexus. Have a great day!
By Leo Lam Sole on Nov 12, 2019
Excellent job of our sale agent Mr. Luke Wang. He is so caring and detailed. He is very diligent to look for what we need and understanding.
We got what we wanted.
Comment by Michael on Nov 13, 2019
Thank you for sharing your feedback with us Leo! We’re delighted to hear you had a great experience with Luke. We look forward to welcoming you back on your next visit at Don Valley North Lexus. Have a great day!
By Rose Swordfish on Nov 08, 2019
Andy helped us throughout the process and made sure he responded to any issues we had during the buying process.
Comment by Michael on Nov 13, 2019
Thank you for sharing your feedback with us! We’re delighted to hear you had a great purchase experience with Andy. We look forward to welcoming you back on your next visit at Don Valley North Lexus. Have a great day!
By Edward Nicolas Rooster on Nov 05, 2019
My sales rep Wayne was very professional. I totally recommend his service to family and friends.
Comment by Michael on Nov 13, 2019
Thank you for sharing your feedback with us Edward! We’re delighted to hear you had a great experience with Wayne. We look forward to welcoming you back on your next visit at Don Valley North Lexus. Have a great day!
By Cherry Mite on Nov 02, 2019
We met Kitty 2 months ago at DVN Lexus showroom while shopping around for a new car. She was knowledgeable and had pleasant sales skills therefore we returned to this dealership to make our purchase with Kitty. We are glad we did so.
Regardless to her very busy day and while accommodating multiple clients, Kitty was very attentive to our needs, and the deal was done in a very pleasant and efficient manner. Kitty found the specific car we wanted in matter of a day and personally delivered it on time. She even went over and beyond to locate an item we forgot in the old car that was already at a different location.
Thank you Kitty for your professionalism and great customer service!
YM
Comment by Michael on Nov 13, 2019
Thank you for sharing your feedback with us YM! We’re delighted to hear you had a great purchase experience with Kitty. We look forward to welcoming you back on your next visit at Don Valley North Lexus. Have a great day!
By Camille Greyhound on Nov 01, 2019
I have been a repeat customer at DVNL since the 1990s. I value the reliability of the cars, the service department, and the attention of sales department.
Comment by Bob Tasikas on Nov 08, 2019
Thank you, Camille, for the five-star rating! We are pleased to see your overall satisfaction during your experience with us. Our team looks forward to welcoming you back on your next visit at Don Valley North Lexus. Have a great day!
By wongbsl on Oct 31, 2019
I have an excellent experience in Don Valley Lexus. The sales person Jeffery is friendly, professional and knowledgeable. I will highly recommend him to my friends. I am very satisfied the quality of my car, and enjoy driving it every moment. Thank you Lexus and Jeffery!
Comment by Bob Tasikas on Nov 01, 2019
Thank you for sharing your feedback with us Wong BSL! We’re delighted to hear you had a great purchase experience with Jeffery. We look forward to welcoming you back on your next visit at Don Valley North Lexus. Have a great day!
By yyw on Oct 29, 2019
I recently purchased a brand new 2020 NX300 and got traded-in my Juke as well. We had a nice experience with DVNL. Ms Judy Ma has been helping us from the beginning to the end and she is very experienced and helpful. Very happy with her.
By Harsh Deol Puma on Oct 27, 2019
We had amazing experience working with Don Valley Lexus team and Kitty Song. Experience was exceptional service and amazing treatment. Highly recommended!!!
By Auburn Asp on Oct 24, 2019
It has been a great pleasure dealing with DVNL for many years now, and have always been taken care, whether it's before the purchase of a vehicle, or after. Never changed their dealings with their clients. Always truthful and always trying to give you the best option for the best value and for your best needs.
By Copper Rodent on Oct 23, 2019
My husband and I just traded in our old car and Kitty Song and her team helped and advised us on our options accurately and fairly. We are happy with our new car!
By Jenny Human on Oct 22, 2019
Purchasing experience was seamless. Delivery of vehicle was fast and effortless. Thanks for your help Newman! Would definitely recommend
Comment by Bob Tasikas on Oct 23, 2019
Thank you for sharing your feedback with us Jenny! We’re delighted to hear you had a great purchase experience with Newman. We look forward to welcoming you back on your next visit at Don Valley North Lexus. Have a great day!
By Pink Cockroach on Oct 14, 2019
Good price good services and good deal ever!!
Comment by Bob Tasikas on Oct 16, 2019
Thank you for sharing your feedback with us! We’re delighted to hear you had a great purchase experience with Ivan. We look forward to welcoming you back on your next visit. Have a great day!
By zhangyudong12 on Oct 14, 2019
I was emailed by Kitty song ,reminded me the opportunity to renew my lease to get a new 2020 model car without extra cost. I was not sure and made appointment on Saturday. Things went extremely well, I drove my car in, Kitty hosted me and did car evaluation right away, after that , I did not get any upselling push and renew the new lease contract, everything same except the new car. The entire process just cost me less than 2 hours.
Comment by Bob Tasikas on Oct 15, 2019
Thank you for sharing your feedback with us Zhang! We’re delighted to hear you had a great purchase experience with Kitty. We look forward to welcoming you back on your next visit at Don Valley North Lexus. Have a great day!
By krmorgan on Oct 13, 2019
I have been a custom with Don Valley North Lexus for 20 years now and I very happy in the way they treat me. There service department has been great and they have gone beyond service to help me.
Very Happy
Steve Morgan
Comment by Bob Tasikas on Oct 15, 2019
Thank you, Steve, for the five-star rating! We are pleased to see your overall satisfaction during your service experience with us. Our team looks forward to welcoming you back on your next visit at Don Valley North Lexus. Have a great day!
By ghazalshad on Oct 05, 2019
Professionalism, expertise and excellent service by John Bonaccorso! Made the entire process comfortable and a pleasant experience. 5 STARS to him and this branch. I highly recommend him as an advisor when you’re looking into purchasing your next vehicle.
Comment by Bob Tasikas on Oct 08, 2019
Thank you for sharing your feedback with us, Ghazalshad! We’re delighted to hear you had a great experience with John. We look forward to welcoming you back to Don Valley North Lexus on your next visit. Have a great day!
By Marianne Basset-Hound on Oct 03, 2019
I am happy to meet with professional teams at Don Valley North Lexus.

I would like to thank you Ivan Wang for his great services to provide comprehensive information to help my decision choosing Lexus NX with affordable price. Ivan is friendly, knowledgeable and comfortable to talk to.

I also would like to thank you to Finance team, Vivian Fu, she explained thorough information to customer related to warranty purchases. I felt like being taken care properly under such professional teams at Don Valley North Lexus that never experienced such excellent services from other providers/competitors. Congrats, Lexus Teams at DVN!

Marianne
By Cindy Black-Widow-Spider on Oct 03, 2019
Thanks to Ivan WANG, the sales team here gave us professional introductions and very good deal. It’s a great experience here and we definitely will recommend our friends to come here.
By Sujay Ramesh Liger on Oct 02, 2019
Leased my 2020 Lexus N300. Chalikan was very friendly and advised me on how to secure my car because i was not a PR yet. The booking and the delivery process went smooth. They have a great team and probably the best Lexus dealership in GTA.
By Mohammad amer amin Kangaroo-rat on Oct 02, 2019
I would like to thank Sawn Rowhani for his time and effort, you made our day!
By Lyn Saint-Bernard on Oct 02, 2019
We're looking for a new car and have been test drive a few brand models. Nima N. is a great sales consultant provided us a detail of the car and tried his best to mitigate the sale price. In 2019 selling for 2020 model but doesn't have the option for us to choose the interior if we want to go with the promo price but initial answer was "yes". Although we couldn't get the interior color that we wanted but overall experience is good! Thank you Nima!
Lyn & V
Sep 26/19
By James Sockeye-salmon on Oct 02, 2019
Awesome experience, very professional, great suggestions, and good deal.
By VChung on Sep 25, 2019
Norm Boyd was very helpful explaining the differences between the different packages that I could add to my NX300. He also went to bat for me when it came down to agreeing upon a price. He was very efficient preparing the paperwork and was available to answer all my questions. I felt comfortable with the whole experience and I absolutely love my new car!
Comment by Bob Tasikas on Sep 27, 2019
Thank you for sharing your feedback with us V Chung. We’re delighted to hear you had a great experience with Norm. We look forward to welcoming you back to Don Valley North Lexus on your next visit. Have a great day!
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Additional business details

Email address: info@dvnlexus.com
We are your Lexus experts. We are located in the north-east corner of the G.T.A. near highways 401, 404 and 407, making us easily accessible for all Toronto area residents. As one of Canada's largest Lexus dealerships, our full line up of new and used vehicles has something for everyone. Our slogan is "Our People Know What You're Looking For" - quality products and services sold by people who understand your specific needs.
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