LIARS
I was enrolled in the HR program and had to take a leave of absence and was promised a certain timeline of completing my 2nd half of courses. When I was able to return to class, they had changed the dates making it near IMPOSSIBLE for me to complete my courses because my work schedule etc would not allow for me to do my classes when they had offered.
I was basically PRESSURED into taking the classes anyways and because of working 2 jobs full time, I naturally failed my first class and had to drop out because the teacher expected SO MUCH homework when I barely even had time to SLEEP. They knew in advance that I could not realistically make these classes work but I was pressured into it.
I wrote an email in SEPTEMBER letting them know of my stress and how sick I had gotten due to the stress of class and 2 jobs and they said they would look into a refund because of my circumstances. (Never do they ACTUALLY let you know you cannot get refunds if you've completed over 50% - they just forced me into my 4th class which PUSHED me into over 50%) Not to mentioned they AUTOMATICALLY charged my credit card for the 2nd half even though they KNEW I wasn't even attending the 2nd half!
I was told VIA EMAIL (AND HAVE PROOF) that my refund was approved and they asked for my banking details which I sent - (all in email proof). I was even told to be patient, that refunds usually take up to 30 days. This was in November. I waited patiently until near the end of December and asked why I hadn't received my refund yet and received a response from another employee saying it would be 'investigated'. more weeks passed and STILL NOTHING. so I wrote again, and AGAIN -finally 2 days ago I received an email saying my refund has been denied and I would have to take the classes instead.
DENIED??? After it had already been Approved!! and they have my bank details!!!!!!!!!!!!! and NO one let me know, if I hadn't emailed to ask where my money was (THAT NOW I HAVE BEEN BANKING ON, BECAUSE MY CREDIT CARD HAS BEEN CUT OFF DUE TO THIS OUTSTANDING PAYMENT) I wouldn't have gotten ANY info from theme. and I have it all in proof that my refund was approved -how can you go back on that and just say oops no sorry =we changed our minds?!?!? What would EVER make me want to attend your horrible classes with a school filled with terrible employees that are full of crap and taking advantage of BROKE students that pay to further their OWN education by CHOICE but keep their money???
DISGUSTING. I will be taking this complaint further -this is absolutely crazy and TERRIBLE business practice. Never attend this school -they will rip you off.
I was enrolled in the HR program and had to take a leave of absence and was promised a certain timeline of completing my 2nd half of courses. When I was able to return to class, they had changed the dates making it near IMPOSSIBLE for me to complete my courses because my work schedule etc would not allow for me to do my classes when they had offered.
I was basically PRESSURED into taking the classes anyways and because of working 2 jobs full time, I naturally failed my first class and had to drop out because the teacher expected SO MUCH homework when I barely even had time to SLEEP. They knew in advance that I could not realistically make these classes work but I was pressured into it.
I wrote an email in SEPTEMBER letting them know of my stress and how sick I had gotten due to the stress of class and 2 jobs and they said they would look into a refund because of my circumstances. (Never do they ACTUALLY let you know you cannot get refunds if you've completed over...