Public Storage

Verified by N49

Very good customer service and friendly staff, especially Angelica . Helped us out with our storage needs and accommodated our requests as needed.

I recommend the Public Storage on 192 St and 56 Ave in Surrey as the facility is well-maintained, clean, and odour free (unlike other storage places that smell like mildew and mothballs), and the staff are friendly.

Needed a unit quickly that was large enough and close enough. Was checking out the other guys when I saw the Public Storage listing. Setup was simple with most done online. A great promotion sealed the deal. Responsive when I had questions or concerns. Recommended to a family member and will use again myself when needed.

Angelika was super helpful setting things up! Especially coz it’s my first time. Very informative.

And Vincent managed my in’s and out’s from the facility with great understanding and direction. Woody, Sid, Mark and the rest of their Team made the services quite homely. Kudos!

This place is awful we had left our locker unlocked overnight and because the manager doesn't like us he went into our locker and tried saying he found paraphernalia ...He probably planted it there to get us kicked out. He called me freaking out would not stop to listen to me and he hung up. I would NEVER recommend this place to anyone!!!!

Jasmine was the young lady that greeted me when I arrived. She was pleasant, knowledgeable and very helpful. She explained things thoroughly and made it very clear as to what my options were for renting a storage unit including explaining all of the pricing options associated with each unit.

After a detailed and yet brief description, I decided to take a slightly bigger unit than I originally was intending.

I am very pleased with the treatment I've received from Jasmine and the Public Storage.

I highly recommend this location of Public Storage and of course Jasmine! I will be recommending my friends needing storage to this location!

Friendly and knowledgeable staff. The storage area was clean, could have been a bit warmer in the storage area though

Lucas at Surrey public storage facility was awesome and super helpful in finding me the right unit for my move.

The hours that you're allowed in to get into your unit or fantastic from 5:00 a.m. till 10:00 p.m. works very well with my mixed schedule and the price is reasonable

Jasmine was the young lady that greeted me when I arrived. She was pleasant, knowledgeable and very helpful. She explained things thoroughly and made it very clear as to what my options were for renting a storage unit including explaining all of the pricing options associated with each unit.

After a detailed and yet brief description, I decided to take a slightly bigger unit than I originally was intending.

I am very pleased with the treatment I've received from Jasmine and the Public Storage.

I highly recommend this location of Public Storage and of course Jasmine! I will be recommending my friends needing storage to this location!

Vincent is absolutely amazing. Professional, efficient and kind, he walked me through the storage rental process seamlessly. I didn't expect getting a storage unit to be a pleasant process but Vincent really made the experience lovely. Happy to be renting from such a well run company.🙂

Vincent and Angelique have been super awesome. Very knowledgeable, friendly, accommodating and setup contract in great time with great efficiency. Thank you for the positive and professional service.

Great and really helpful staff. Easy access to units, clean units. Highly recommend if you need storage units.

I received excellent service and care from Public Storage at Surrey branch.

Vincent was very helpful and knowledgeable and made the entire experience lighthearted and enjoyable.

The moment I walked in, I felt welcomed. The staff was friendly and accommodating. They had what I needed for storage and get me set up along with a great deal. Many thanks for the great experience.

Friendly and informative of my needs . The pricing isn't cheap but isn't expensive either . Clean unit but no heat that I can tell but no moisture either . Will continue to use this company for my needs .

I had a fantastic experience with Manjit today while seeking assistance with my storage-related inquiries. Her professionalism and helpful attitude made the process seamless. Manjit's knowledge and willingness to go the extra mile greatly contributed to a positive experience. I highly appreciate her outstanding customer service and would confidently recommend her assistance to others in need. Thank you, Manjit!

Rented 5x10 unit on 2nd floor. Registration etc went smooth however the issue I believe is this.
Getting to 2nd floor with full load of items on dolly is fine until you have stuff that’s wider than dolly. All walkways, path leading to my unit are so narrow it almost baffles why they planned in such a way for a storage unit.
I had to be very cautious maneuvering and even getting in the storage unit was difficult with bigger items.
I guess these issues are eliminated renting a ground unit with outside access where you park your car and offload right into unit. Not everybody has all items in boxes. I wonder how someone would get their mattress to 2nd floor unit without damaging it.

The moment I walked in, I felt welcomed. The staff was friendly and accommodating. They had what I needed for storage and get me set up along with a great deal. Many thanks for the great experience.

Angel and Jasmine are polite and very professional. They also helped us with our storage and we are using their service for the third time. The place is secured and process was definitely smooth and hassle-free. I highly recommend PS to everyone who needs a decent storage and stress-free. Thanks Angel and Jasmine, double thumbs up for your service 👍👍

My wife and I had a good experience when finalizing the rental of our unit. Manager was friendly and helpful.
We did buy some wrapping paper in addition to our rental for an extra $20.
Only issue was we also tried to buy a starter kit (advertised in store for $69.99) but manager was unable to process in computer from some reason. Would have had to charge another $17.00, which we would have been willing to pay, except manager couldn't commit to refunding us later on. For a 3 month rental commitment from us, seemed a little unreasonable. Therefore lost additional $69.99 (plus tax) sale.

I've had several units here for more than 10 years, starting with the biggest one they have and closing it out with a small one that I managed for our family. Great service from start to finish. Highly recommended.