Business claimed
Last updated: Over a year ago
About McDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967. Go to full description...
Contact information
McDonald's, Medicine Hat Reviews (2)
Absolutely horribly slow "fast" food place. 3 times I've gone here and each time have waited upwards of 25 minutes for food that arrives cold consistently. Today was the icing on the cake though -- I guess this is the ONLY McDonalds location in Canada that does their changeover from breakfast to lunch at 10:30 am instead of 11. We arrived at 10:32 to sit in the drivethrough for over 10 minutes before even placing our order only to be told they only offered hotcakes, burritos and BLTs after 10:30. After saying no, we were forced to sit in the drivethrough for an additional 10 minutes while the 4 cars in front of us (we noticed the one directly in front also did not order anything) waited to get through. When I went inside to complain to the manager, I was joined by a woman who was also in the drivethrough who got frozen hotcakes given to her. The manager offered to replace her hotcakes "free of charge" -- pardon me but she already paid for HOTcakes, so I should expect they would be absolutely free of charge. The manager told us that they do their change-over earlier than other locations, and when I suggested they have signage indicating that, she said she would ask.
When I go to McDonalds (which thankfully isn't often, and while subsequently be even less after today) my expectations aren't high, but they are to be served in a timely manner and that they adhere to the same policies that I expect at other locations, not an arbitrary change in breakfast hours just to be unique. Would not recommend to anyone.
When I go to McDonalds (which thankfully isn't often, and while subsequently be even less after today) my expectations aren't high, but they are to be served in a timely manner and that they adhere to the same policies that I expect at other locations, not an arbitrary change in breakfast hours just to be unique. Would not recommend to anyone.
Fast and friendly. Consistently have everything correct in the drive through order.
Additional locations See all
Additional business details
Since the first McDonald's restaurant opened in Canada in 1967, McDonald's has offered Canadians quality ingredients in each of its menu items.
McDonald's starts with quality brands, a variety of fresh vegetables and quality beef, chicken, fish, potatoes, eggs, bakery goods and condiments to prepare our menu items.
Essentially, we shop where our customers shop - only our shopping basket is just a bit bigger! We purchase and serve the same quality ingredients and products our customers use at home, supplied by brand name companies Canadians know and trust.