Altima Dental Centre

Not surprisingly, this specific clinic appeared on CBC marketplace on an undercover report regarding cons in the dental industry. After having been a patient for two years and informing them that I would be leaving due to the incompetence of their admin staff to get my insurance billing correct a single time, without informing me they fraudulently billed my credit card. They attempted to claim they had called me, however I guess they should educate themselves in technology and how a comparison between phone records and billing records show they broke the law. Next call is to the BBB and then my lawyer.

I got to Altima @ First Canadian Place because the staff there are wonderful, inviting and efficient! They get you in and out without wasting time. I also like this dental clinic because it is only 2 blocks from my office and they can accommodate me for dental cleanings before or after work so it is really convenient! I have already recommended this place to some of my co-workers who also already go here and my family!

I had a dental cleaning at Altima Dental and I was very dissatisfied with my experience and though you they are conveniently located by my office, I will never use their service in the future. I had a hygienist by the name of Allison I think. I'm not sure she knew what she was doing. Most dentists or hygienists would clean each tooth in order (which logical sense) to keep track of which tooth has been cleaned. Allison would go back and forth to different a tooth so many times that I'm not sure she was able to keep track. When she did do the cleaning of the tooth, it didn't feel like she was cleaning it properly. For most of the teeth she would simply lightly scrape it with the probe which I could have done with my finger nail. Whenever I had a hygienist do my cleaning in the past, I would also be seen by a dentist after the cleaning which would make sense since the dentist would be able to not only inspect the cleaning but to make sure there were no other issues I should be aware of. This was never done. And I had to pay $200 for this??!?!? Never again!!!

Altima Dental Centre is just AMAZING! Before I came to Altima I was always hiding my smile, but Altima Made my smile amazing that I can't stop smiling. :)
I came to Altima to get braces, the dentist explained everything that was going to happen during the procedure, what i had to avoid, and do. When i got my braces off my smile was just amazing. When i had a dental emergency, i called Altima and right away they told me i could come in right away. Altima has over 30 locations so it was never hard for me to find a centre. I love Altima and i recommend it to everyone.
Thanks Altima for you amazing services :)

-Kristy