Purolator

They finally showed up days late with my delivery and left a notice at 1pm. On this notice it said I could not pick it up until the next day...and instead of bringing to a pick up location only 4 kms from my home, they brought it to the one over double the distance on the far end of town which is completely grid-locked with traffic due to all the construction....so I called customer service to have them move it to the location that's actually near me....

I am the only person in the que waiting, and have been on hold now for over 20 minutes...I work at a call centre myself and can tell the agent keeps throwing me back into the que instead of taking the call because I keep getting the verbal message over and over, and unstandardized times....never, ever using this goddamn company again.

Nicest people. Most accommodating drivers. The people at this company go way over and above.