Access Storage - 174 Cleopatra

Verified by N49

What a disgusting place! It’s so gross and smells so musty I would not want to put my stuff in one there lockers. As well there unorganized and the guy there was unprofessional had his shoes off and didn’t know what he was doing really gave me the wrong access code as well just a dirty place. As well there overpriced, we ended up not putting anything in there and went to dymon and was cheeper to go to dymon

We have rented a large storage space and vehicle outdoor space for over 2 years.
We were pleasantly surprised at how clean the facility was, how safe it felt and how well managed it was. The staff at the front office were exceptional ! We highly recommend this location.

Very easy access, the storage space is clean. Email correspondence is answered quickly. We left our storage quite easily a few days before our new month with no hassle. Thank you Access Storage!

I recently had the pleasure of working with two exceptional team members at [Access Storage - Nepean Merivale], and I can confidently say they provided the best service I've experienced in the storage industry.

These two gentlemen were not only incredibly professional, but also punctual, respectful, and efficient in every aspect of their work. From the moment I arrived, they were ready to assist with a great attitude and clear communication. They made the entire process smooth and stress-free.

Their attention to detail and willingness to go above and beyond truly stood out. It's rare to find people who combine such strong work ethic with a friendly and helpful demeanor. They are a real asset to the company, and I’m grateful for the excellent service they provided.

Highly recommended — if you're looking for reliable, top-tier service, these are the guys you want to deal with!

I recently used Access Storage to store my belongings before I move and am happy with my experience. The customer service has been great, staff was kind, and the facility is well maintained. Their booking system was straightforward. I highly recommend Access Storage.

Very good customer service. Delaine is incredibly helpful, very friendly and professional. Just made the whole experience pain free. Thank you very much!

A huge thank you to Delanie for a great customer experience- they were polite, humorous and knowledgeable in every aspect of their roles at Acess storage.

I had an exceptional experience with Delaine, the store manager at Access Storage. She is incredibly helpful, understanding, and professional. Delaine goes above and beyond to ensure her clients are taken care of and provides solutions that truly meet their needs. Her friendly demeanor and dedication to customer satisfaction make the process seamless and stress-free. I highly recommend Access Storage, thanks to her outstanding service!

The Storage Access employees on Cleopatra Drive were amazing. Delaine was not only efficient but very thorough and processed all the paper work quickly. She shared her knowledge and expertise. She was always willing to help via phone or person. I will not hesitate to use this location’s service again. Thank you!

I have an amazing experience with Access Storage teams. From online booking, to ober the phone assistance by a truly nice person by the name of DJ, and to the service desk at the facility in a late Saturday afternoon by the friendly and helpful staff Delaine Sousa, the whole crew of Access Storage was dedicated to helping the customers.
I will gladly recommend them to any person who is looking for friendly and supportive service!

Absolutely wonderful service! I was served with lots of care and help with finding my perfect storage space, I was given an incredible deal and I felt more than just a customer.

Delaine did a fantastic job helping me setup my account and unit during emergency.

I was having problems clearing out a locker won on auction. Delaine was so patient and helpful. Problem was solved. Thanks to Delaine's understanding of the issue and her commitment to help solve it helped relieve a lot of stress. Very grateful for her assistance. And wouldn't hesitate to use her service's in the future.

I just used Access Storage for a short-term rental for the second time, and Delaine was wonderful...very helpful and friendly. I would recommend anyone looking for storage needs in this part of Ottawa to use Access Storage.

So far it’s great. First 4 weeks is free (small $28 service fee) and you can pack up and leave before your time is up with no extra fees.

My move was very stressful she was very friendly and helpful. She was amazing!! Thank you for making my day a lot better.

The storage is very spacious and organized, Delaine is very thoughtful and professional. We had a great experience, we’ll keep coming back!

Excellent service and very clean storage area. I'm very happy with my choice to store my belongings here.

Delaine Sousa, the store manager was exceptionally friendly and professional. Everything went smoothly on my move day and I couldn't have been happier with the free month promotion! The unit is as I expected.

The store manager, Mrs. Delaine Sousa is very nice and helpful. The site is clean and very easy to access with perfect service.

Very professional service take time to understand our need, and return communication call or email fast,

Delaine in the Ottawa Cleopatra Drive Access Storage office has been cheerful, accommodating and quick to correct any administrative errors.

I recently utilized for storing my belongings during a move, and I must say, I was thoroughly impressed with the service. The facility was clean, well-maintained, and secure. The staff was incredibly helpful and accommodating throughout the entire process, from initial inquiry to move-out. The pricing was fair, and I appreciated the flexibility of the rental terms. Overall, I highly recommend to anyone in need of storage solutions. Five stars!"

Everyone was super helpful. From the telephone booking to the in-store set up. Amazing. So polite and friendly.

I rented the unit with Maria and I made the check-in with Delaine. Both of them were very helpful, friendly and were able to answer all my questions. I will definitely recommend this place for my friends and will be back again! Thank you