Access Storage - Stratford North

Verified by N49

Poor customer service. Asked for an indoor cat parking storage as advertised and was told Stratford had nothing. Customer rep hung up and said he could not help me reach someone from a different location. Disappointing as we are trying to spend money.

I found the staff very helpful and very friendly they made my process go very smoothly I lke that they care about their clients and make us feel like people and not just another account i will always rent from access storage i have neverr had a problem with them

very good people.. storage area is well kept and in good repair.

The most important times with self storage is when you move in and when you move out. Stratford has incredible staff people who are exceptionally great to deal with and provided information and help when it was needed. Highly recommend!

Access Storage has a good system in place. Friendly and knowledgeable staff were helpful with my storage needs. Unit (outside access) was clean and dry with no leaks or issues. Easy options for monthly payments and automatic payments worked well for me. Secure access to storage facility grounds was reassuring. Reasonable rates and size options for units. The only area that could use improvement is there were many pot holes down the main travelled driveway to the units (ones on the sides were not bad at all). This is not uncommon with gravel and shifting after a winter or rainy season- but if maintained regularly, would prevent potential injury to persons when they access/move items from their storage unit, as well as not be so hard on your vehicle when driving through.
Great experience renting at Access Storage.

Super service. Always prompt answers to my email questions. Great facility. I would recommend them to anyone.

Very friendly & informative staff at rental office.
Moving items in went very smoothly.

This is the 2nd time I have rented from Access Storage. Very personable staff, easy drive up storage units, and great communication.

Awesome staff ! Angela was awesome to work with ! They even called me one time to tell me I didn’t have my locker locked properly! Thank you Access Storage for looking after my needs!
Highly recommend the facility at the 37 Scott Street. Stratford location

Friendly knowledgeable staff make it straightforward to get started. You can't beat getting the first month free. The price is affordable and my locker was clean and dry and secure with easy access and plenty of hours for stopping in. Overall it was a good experience. I would highly recommend it.

Very good storage company, I had no issues with them and they were super helpful at every turn. The only reason that I've placed this rating at 4 stars instead of 5 is because I don't think the cost should be as high as it is. Blame the economy, but I think this is price gouging. Either way, it was necessary for me to use the storage unit so I had no choice. The facility, service and staff are great and I do recommend them!