I bought a watch from them for my girlfriend as a surprise gift. My girlfriend didn't like it that much so I went back to exchange it for something else. First I was told I could exchange but not return, I agreed. Spent over half an hour to select from their overpriced and limited variety jewellery. When I selected, I was told I couldn't even exchange it since it was a 'FINAL SALE'. Even though the receipt clearly said that I could exchange within 30 days, I had to argue with them to get it exchanged. The staff is rude and they try to dupe people into their final sale trap. Prices are high... very disapponted with Reid Jewellery.
I bought a watch from them for my girlfriend as a surprise gift. My girlfriend didn't like it that much so I went back to exchange it for something else. First I was told I could exchange but not return, I agreed. Spent over half an hour to select from their overpriced and limited variety jewellery. When I selected, I was told I couldn't even exchange it since it was a 'FINAL SALE'. Even though the receipt clearly said that I could exchange within 30 days, I had to argue with them to get it exchanged. The staff is rude and they try to dupe people into their final sale trap. Prices are high... very disapponted with Reid Jewellery.