I absolutely loved everything i bought from here back in 2007.. fast forward to 2013 and the service has been absolutely horrible. Rocky dealt with us in an honest manner and there was no cheating. Michelle lied to us about the delivery date, the cost of things and what we were getting. We were told verbally it would be 4-6 weeks and that our cushions would be seperate, that there would be no extra charge for the fabric we chose. Well none of that was true .. it's been 3 months and they delivered the product and it wasn't what we ordered so we sent it back only to be infromed that there's nothing they can do.. they made us pay 100% last week and now will keep 25% and take the sofas back. They may have good stuff but they are not honest and there's many sites out there that outline similar experiences with G H Johnson so be aware. I regret not listening to those when I convinced my parents to buy their furniture with these guys.... they're only here for 6 months and now 3 months later no furniture in the house and they're out of luck despite having spent $3000
I absolutely loved everything i bought from here back in 2007.. fast forward to 2013 and the service has been absolutely horrible. Rocky dealt with us in an honest manner and there was no cheating. Michelle lied to us about the delivery date, the cost of things and what we were getting. We were told verbally it would be 4-6 weeks and that our cushions would be seperate, that there would be no extra charge for the fabric we chose. Well none of that was true .. it's been 3 months and they delivered the product and it wasn't what we ordered so we sent it back only to be infromed that there's nothing they can do.. they made us pay 100% last week and now will keep 25% and take the sofas back. They may have good stuff but they are not honest and there's many sites out there that outline similar experiences with G H Johnson so be aware. I regret not listening to those when I convinced my parents to buy their furniture with these guys.... they're only here for 6 months and now 3 months later no furniture in the house and they're out of luck despite having spent $3000