BEWARE of VW Oakville CHEATERS
There was check engine light on continuously when I took my Jetta to Oakville VW for check up. They saw it and asked me to leave my car for diagnose. After about three hours I received a call from Chris, VW Oakville saying that they did not find any engine light on and ran diagnosis test and stated that they did not find any record in ECM memory. My car is under warranty still they charged me for diagnosis. The engine light came back very next day and this time I took the car to the another nearby VW dealer and they found and fixed faulty Rear Oxygen Sensor. It is obvoius these VW Oakville cheaters erased/reset all ECM memory before running the diagnostic test, so that they can charge customers even the car is under warranty.
Comments
Good Afternoon,
Thank you for sharing your review with us. Unfortunately, warranty coverage is determined by Volkswagen Canada and as such, we do not have a say in what services are and are not covered. I don't have the complete details of your case but I would like to apologize for any inconvenience that you may have faced as a result of your recent visit.
If there's anything that you feel we can do better next time, please let me know directly at RobinD@WeinsCanada.com.
Thanks,
Robin
Guest Satisfaction Manager
Oakville Volkswagen
I'm surprised Chris is still there keeping at it.