BUYER BEWARE!!! You may as well throw...

I contacted Bal in late July 2015 to prepare an outfit for me in late August 2015. I was worried the timeframe was too tight but she assured me she didn't take any orders she couldn't deliver on. She took my money (which i never received a receipt for despite asking several times) and told me nothing would be designed without me seeing a sketch of the outfit, then I would approve all the fabrics to be used and I would see final pictures of everything before the outfit was shipped out. NONE of this happened. She showed me one fabric swatch and then used a cheaper one in the outfit she created. I had to constantly call and email to stay on top of what was happening and she would occasionally respond without answering any of my questions and reassured me we were on target for delivery by the date I needed it by. I became very worried throughout the process as I hadn't seen any images of the final product. I didn't see any pictures of the outfit until it was being shipped to me. It looked NOTHING like the picture I sent her to base the design on. The outfit I wanted was gold and she sent me an outfit that was pink. It was HIDEOUS and I was outraged at the amount of money they had charged me for something I would never wear. There was no design element required to the outfit as I had sent her a picture of what I wanted and she couldn't even deliver that. When i called her to express my concerns she reassured me I would love it when i received it. I asked her if she was so proud of the outfit then why couldn't she sell it in her store. She didn't have a response to that so clearly knew the outfit would never sell. She then made every excuse when I asked her why the fabrics and embroidery I chose were changed.
Bal then claimed the outfit was shipped out on the day we agreed I would receive it by . It was delayed two days due to a power outage at the plant in India she gets to stitch the outfits. She didn't provide me with a tracking number despite me asking several times. Two days would go by before i received a tracking number which showed the package was sent out 3 DAYS AFTER SHE CLAIMED IT WAS SHIPPED. Once I received the tracking number I knew I would be at my cousin's wedding in another province when the package was delivered to my house. Bal assured me the courier company tracking information was wrong and that I would receive it before then. When I contacted the courier company they confirmed their information was right and that Bal was wrong. Bal also insisted I could have the package re-routed. Instead of her doing this to ensure I received the outfit in time she instructed me to do it. The courier company said it was too late to do this and that Bal was incorrect. I then tried contacting her several times by phone and email with no success. She later emailed saying her phone had broken but made no attempt to call me back. However, I did notice that at the same time she had time to post to her Facebook page. I never received this outfit in time for my cousin's wedding and on top of that I was stressed during the whole time I was there dealing with Bal's lack of customer service and competence. Please think twice before you decide to hand your money over to her and make sure you get a receipt! I will never work with this individual ever again. Please save your money and work with someone who knows what they are doing.