troy1975's Reviews

MIDWAY MAZDA !! SCAMMERS!! DO NOT GO...

I purchased a 2006 mazda 3 gt last year, they tried scamming me out of the price they had on sale, more than a $1000 until i said something. The sales guy tried telling me i didnt need a warranty and i emphasized i want a warranty. they refused to put some kind of warranty on it and i ended up purchasing the best warranty for two years. I drive it off the lot and notice that it wasnt driving properly and it needed a wheel alignment, not to mention my battery died 4-5 times within the month. I decided to take it to a mechanic that i know, to have an inspection done. aside from all of the problems my back rotors are shot and the so called 108 point inspection they did was completely inaccurate. i will get to that later. I took the vehicle in at least 4 to 5 times within 6 weeeks.The gas mileage was terrible 300 km's per tank. They tried charging me for the CPU update , they replaced the battery and charged me for the labour for the new rotors. The sales manager said we have to...

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By: troy1975

Midway Mazda

Surrey, BC

Comments

By: DBT

not to dispute multiple visits, but on each visit with concerns of drivability or fuel economy, nothing was found wrong. As for fuel economy, the dealership did nothing but drive the car and put gas in it. Using a calculation of liters used verses distance driven, it was pointed out to this owner that his vehicle did in fact meet his expectation. Although there is some serious embellishing in the consumers story, I think a level of buyers remorse comes into play. Our service department went out of our way to supply alternate transportation, carry out extended road tests including supplying fuel, meet with the customer and his partner to explain the facts attained through mileage driven. No charges were issued for diagnosing, road testing, fuel etc.
As for running better when it was picked up, all we did is have a staff member who lives in Chilliwack (with the consent of the customer)drive the car home Friday, to work and back Saturday, and work on Monday morning. Fuel economy was calculated and substantiated to the customer. Nothing else was done!