Amazing experience through and through!
We recently had the great pleasure of working with Lise LaPierre during our kitchen renovation. Over the course of 4 months Lise became an integral part of our Dream Team! She listened to our needs and expertly guided us through the many Miele cooking appliances. Although "function" was always our top priority, Lise ultimately suggested - with all things being equal - picking one model of oven over another because she felt it would be more in keeping with the 'look' we were after (ContourLine vs PureLine.) And she was absolutely right! We now can't imagine having anything else! Lise was also willing to go outside of Miele when sourcing exhaust hoods for us and ultimately helped us settle on another brand. Finally, Lise acted as our Miele liaision throughout. She followed through on payments, arranged our delivery and installation dates, and was readily and cheerfully willing to alter these, as often happens with renovations. What really impressed us was that that Lise followed up each of the these with a phone call, 'just to make sure it all went smoothly.' And with Lise, it did! Lise is a true professional, albeit one with that extra human touch, and Caplan's is really fortunate to have her!
We recently had the great pleasure of working with Lise LaPierre during our kitchen renovation. Over the course of 4 months Lise became an integral part of our Dream Team! She listened to our needs and expertly guided us through the many Miele cooking appliances. Although "function" was always our top priority, Lise ultimately suggested - with all things being equal - picking one model of oven over another because she felt it would be more in keeping with the 'look' we were after (ContourLine vs PureLine.) And she was absolutely right! We now can't imagine having anything else! Lise was also willing to go outside of Miele when sourcing exhaust hoods for us and ultimately helped us settle on another brand. Finally, Lise acted as our Miele liaision throughout. She followed through on payments, arranged our delivery and installation dates, and was readily and cheerfully willing to alter these, as often happens with renovations. What really impressed us was that...