Victoria Hyundai
from checking my credit over 20 times WITHOUT my permission to conning people with "bad credit" into ridiculous interest rates for used cars with promises of lower interest rate in "10 months" by proving to the bank you can pay on time. Yeah, lower interest rate perhaps if you buy a brand new, fully loaded Sonata at $28000 = $450. month payment. They dont tell you that with their promise that goes with the lower interest rate (10%) its pure bullsh*t. STAY AWAY FROM VICTORIA HYUNDAI!
Comments
Hi Stephanie.
Steve here. Please see our response to your concern on other review sites that you've left a similar note on.
Again, we stress that we are unhappy that you are upset, however hope that over time you will see that we have done nothing wrong, your rate is set by the bank and risk adjusted based on your credit profile (you are recently bankrupt). The claim that we have done nothing wrong is not my opinion, it is the opinion of the motor vehicle sales authority, the people who are responsible for consumer protection in automobile transactions. I remind you that at your request, they investigated fully and found no wrong doing. As the investigation is public record, anyone can review it at http://www.mvsabc.com/
Regardless, we remain at your service, please feel free to call us with any questions.
-Steve
I have had a similar customer service experience. I'm given the runaround, I'm being charged to fix problems that should be under warranty. The check engine light came on over a dozen times, during my 5 year warranty, and still comes on, to this day.
They claim to replace parts but the check engine light comes back on for the same sensor. My tachometer hunts every time i fill up, etc etc etc.
But that's not why I'm leaving a message. It is extremely unprofessional to post credit information, to the public, from a customer.