Horrible Company with a horrible...
I just moved to Regina from Hamilton , Ontario. I handed them my car on December 12 2012, and i was told that it would take 5 to 7 days. And now its January 4 2013 and my car has still not reached. They hardly answer my calls. I talked to Jermaine Sinclair on January 2nd and he told me that it would take another 3 days. Its Friday today, if i did not get my car on Monday i am surely gonna go to the police and file a suit against them.
I regret the day i handed them my car.Its my advice to everyone that please never ever use this company. They are a horrible company with horrible customer service .
Comments
This customer did not give his/her name so that we could properly review this particular situation. Double Line has an excellent record coming from any town in Saskatchewan to Toronto and beyond. We normally do this route in 3 to 5 days. We do acknowledge that there are times when there might be delays due to bad weather particularly in Saskatchewan ans Manitoba and the RCMP often close the highway in a bad snow storm. During a time as this understanding and patience is much appreciated, we also make every effort to keep our customers informed. Long delays as claimed here however is not within our normal opperations.
Sales Manager
Double Line Transport