Don't go there
DON'T GO THERE. I work out at Good Life Fitness which is 5 minutes walk from their shop.I had no heat in my car so I decided to have my car fixed there while I worked out.They told me I needed a new thermostat $160 + tax.I said OK and went to work out. After working out I went back to pick up my car.They said it was fixed and the heat was good now.I paid them the $160 and left their shop to start my car.And still no heat.Right there in their parking lot, no heat.I went back inside and told them the problem is nor fixed.The mechanic came out ,put a thermometer in the heat fan and said that now I needed a water pump.WHAT? what about the $160 I just spent I said. They told me that they have to proceed by elimination at my own expense until they find out the real cause of the problem.I was furious.That's not right.They can't replace the thermostat at will without knowing for sure that is the problem.They have run a diagnostic first instead of guessing what might be the problem and then charge the customer for the work , work that did not fix anything. I was furious.I screamed and yelled.I refused to leave the store.I even called the police. The officer came and said he understood.He sympathized but he said there was nothing he could do.He said I had to take them to small claims court.And I will.....but DON'T GO THERE. don't give them a chance to do this to someone else
DON'T GO THERE. I work out at Good Life Fitness which is 5 minutes walk from their shop.I had no heat in my car so I decided to have my car fixed there while I worked out.They told me I needed a new thermostat $160 + tax.I said OK and went to work out. After working out I went back to pick up my car.They said it was fixed and the heat was good now.I paid them the $160 and left their shop to start my car.And still no heat.Right there in their parking lot, no heat.I went back inside and told them the problem is nor fixed.The mechanic came out ,put a thermometer in the heat fan and said that now I needed a water pump.WHAT? what about the $160 I just spent I said. They told me that they have to proceed by elimination at my own expense until they find out the real cause of the problem.I was furious.That's not right.They can't replace the thermostat at will without knowing for sure that is the problem.They have run a diagnostic first instead of guessing what might be the...