I will never go back
WHY?
I brought my Toyota for oil change. Front desk guy gave me appointment after 6 days.( It was 29.99) I said after 6 days when I bring my car will it be same price? He said yes. I brought my car. There was a lady at the front desk. (she is manager) She said promotion is over. Price is 39.99 plus tax she said. Despite their dishonest I said ok. I paid and I left my car with the key there. I came back after one hour to get my car. I saw my car still was in garage. I asked lady is it not done yet? she said it is done. She went in garage and get my car outside of the door. My driver side window was open. She got out of the car and left the door open. I got in my car and closed door and I went home. My home is only 2 minutes away from the garage. I closed the door without touching door handle. I forgot to take something in my car and while I was opening my door I saw my door handle was broken.
In ten minutes I went back to garage, I said my door handle is broken. She said we did not brake your door handle. I said when I left my car your property was the door handle broken? she said no. I said, the oil changer guy may brake by accidentally can I see him. He came in and without listening to me I did not brake your door handle. He did not even interested to see broken door handle. I said you may broke by accident but you should tell me that it has happened. He right away tried to defend him self. I was a bit angry another man (Chinese man) came in. He treat me to leave his garage. He became very aggressive to me. He was not nice at all. Three people in garage blamed me despite I am right. After a few minutes they are yelling at me The front desk lady said to me that they will fixed no charge but I have to pay the part. I said ok. (She added that it was one and half hour job)I left there and next day she called me for an appointment. The part is $55,95 plus tax.
I was afraid to bring my car back to them. (because, they may fix for free the door handle but they may damage my car in manically, this is what I felt) so I found a small garage and they fixed my door handle in 10 minutes and I paid $80.
This is what happened. How can I trust this people?
WHY?
I brought my Toyota for oil change. Front desk guy gave me appointment after 6 days.( It was 29.99) I said after 6 days when I bring my car will it be same price? He said yes. I brought my car. There was a lady at the front desk. (she is manager) She said promotion is over. Price is 39.99 plus tax she said. Despite their dishonest I said ok. I paid and I left my car with the key there. I came back after one hour to get my car. I saw my car still was in garage. I asked lady is it not done yet? she said it is done. She went in garage and get my car outside of the door. My driver side window was open. She got out of the car and left the door open. I got in my car and closed door and I went home. My home is only 2 minutes away from the garage. I closed the door without touching door handle. I forgot to take something in my car and while I was opening my door I saw my door handle was broken.
In ten minutes I went back to garage, I said my door handle is broken. She said we...