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Midas is one of the world's largest providers of auto repair services, including brakes, oil change, tires, maintenance, steering, and exhaust services. Visit your local Midas for additional services. Go to full description...
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Midas, Ottawa Reviews (10)
Bumper had a little crack. Randy Murray advises his mechanic to perform the safety inspection on it.
Mechanic tells me later that he noticed the crack bumper initially. Instead of telling me straight out about the bumper and ask if I want to go ahead with the inspection, Randy decides to do the whole inspection and charges me $114 for it. But he fails the inspection saying that the bumper is a safety hazard.
I go on block east, to another mechanic. He looks at the car, put it on the lift, attaches the cracked part and puts one strip of tape. Makes the safety inspection and passes the car with no issues.
Want back to Midas and asked Randy Murray for a refund. He refused to admit his dishonesty and confronts me when I am speaking to his mechanic, telling me to leave as this is a private property.
Made a complaint to Midas Headquarter site, and still waiting for a call back.
My advise, stay away from this location. It is managers like this who give mechanics a bad rep
I brought my Toyota for oil change. Front desk guy gave me appointment after 6 days.( It was 29.99) I said after 6 days when I bring my car will it be same price? He said yes. I brought my car. There was a lady at the front desk. (she is manager) She said promotion is over. Price is 39.99 plus tax she said. Despite their dishonest I said ok. I paid and I left my car with the key there. I came back after one hour to get my car. I saw my car still was in garage. I asked lady is it not done yet? she said it is done. She went in garage and get my car outside of the door. My driver side window was open. She got out of the car and left the door open. I got in my car and closed door and I went home. My home is only 2 minutes away from the garage. I closed the door without touching door handle. I forgot to take something in my car and while I was opening my door I saw my door handle was broken.
In ten minutes I went back to garage, I said my door handle is broken. She said we did not brake your door handle. I said when I left my car your property was the door handle broken? she said no. I said, the oil changer guy may brake by accidentally can I see him. He came in and without listening to me I did not brake your door handle. He did not even interested to see broken door handle. I said you may broke by accident but you should tell me that it has happened. He right away tried to defend him self. I was a bit angry another man (Chinese man) came in. He treat me to leave his garage. He became very aggressive to me. He was not nice at all. Three people in garage blamed me despite I am right. After a few minutes they are yelling at me The front desk lady said to me that they will fixed no charge but I have to pay the part. I said ok. (She added that it was one and half hour job)I left there and next day she called me for an appointment. The part is $55,95 plus tax.
I was afraid to bring my car back to them. (because, they may fix for free the door handle but they may damage my car in manically, this is what I felt) so I found a small garage and they fixed my door handle in 10 minutes and I paid $80.
This is what happened. How can I trust this people?
I am looking into suing the location, not sure if he is still working there, seems that he is moving from branch to branch.
advantage of their employees/ They verbally abuse their employees and pay them slave labour....his personal Motto is....(I CAN FIND CHEAPER SLAVES)
i took my car in to get gasket changed at the manifold. manager quoted 2 hours. i called toyota and they told me they charge 1.5. went to another midas after work was done and they quoted .8 of an hour. i was finaly charged 1.5hrs. i had an appointment at 9am and the manager stated the gasket would be there ready to start at 9am. when i arrived the gasket wasn't ordered by the manager yet. so they went ahead and ordered it . it then arrived at 955am. the technician started to take the old one off at 9am and by 915am he was all ready to put new one on. my car sat waiting in the bay for 40min, and i was charged for this time that the manager forgot to order parts the day before. this is fraud. the car ended up being ready by 1035am. i mentioned all this to the manager and all he had to say was im not taking .5hr off. I did reseach on this manager and im not the first to be frauded by him.
this is bells corners.
your complaint is for baseline midas.
see my earlier complaint for update
at 60 roberston rd 613-829-7980.
And i was very pleased with the service and price and quality
of work i got my exhaust and front suspension checked they found a loose tie rod end and noisy bearing.
I was shown all the neccessary repairs and was given
an estimate up front backed by a 1 year warranty.
The price was reasonable and repairs were on time and i was
picked at home "Great Service Guys " Thanks
and had them replaced they beat the estimate i had from
the honda dealer and i got a lifetime warranty on the brake pads.
Wow ..!! for my money well spent i must say a great deal..
The service was clear concise and respectable the technician and manager were both very helpful defenitely reccomend this place.
5-star service folks...