My regular hairstylist is on mat leave and I wanted to try some place new. This was the first time going to this place and I have no idea what the hype is about. I JUST came back from this place and I had the worst experience EVER! I've asked to get my hair dyed and highlighted and if they are able to do it within 1.5 hours. They said yes. I specifically asked for Yen cause EVERYONE was praising her in the reviews.

Yen asked me what i wanted, barely listened and left me with her assistant. Her assistant didn't know what she was doing. She started to dye my hair and didn't do my roots. Yen yelled at her and she came back to finish the roots. Realizing her assistant had no idea what she was doing, Yen didn't even attend to me. Her assistant rinsed off my hair and didn't shampoo it, until Yen asked about it. She took me back to shampoo the chemicals our of my hair. They didn't have time to do my highlights. Yen came back to blow dry my hair. Didn't even ask how i wanted it.

It took 2 hours to just dye my hair. No cut. no highlights. No styling. My hair is really simple. Long and straight and is not difficult to deal with at all. It usually takes 2 hours to get my hair cut, dyed and highlighted at other places.

I paid $90 for a half ass dye job and for "blow drying". I didn't tip them. I couldn't wait to get out of there. I wouldn't come back and trust them to highlights! I would not recommend this place at all.