Arbor investgations /Vancouver...
Wanted to find a phone or email Mike said it would be $300.00 or less and would take a couple of days,if I wanted a full investgation it would start at $700.00. I decided to only do phone #. They charged a deposit of $1000.00. And I never heard from them. I called them they said call back in a couple days, did that they said same thing , so I did still nothing. They have NEVER contacted me. On Dec. 23.13, I called to cxl service and has for a confirming call back , I got nothing called again, again no response,I emailed several times nothing , finally I sent a fax got a return call and they would do a accounting of my account.Heard nothing I sent another email onJan. 23, 14 , Mike responded that he had been out of town all of jan. And his staff were swamped but he would get someone on it ASAP. Week goes by nothing . I send a email on Jan. 30 demanding a accounting by end of day Jan .31.14, within 4 hrs. I get a accounting that they claim used the entire$1000.00. They have several other clients they have done this to. If they are to busy to do the work they shouldn't accept new clients. I do not believe for a minute they even tried to find the phone # or gave to someone else to do and charged me threw the roof. Do not use this company , they are extremely unprofessionally , and have zero customer service. Once they have your credit card # you won't hear from them again.
Wanted to find a phone or email Mike said it would be $300.00 or less and would take a couple of days,if I wanted a full investgation it would start at $700.00. I decided to only do phone #. They charged a deposit of $1000.00. And I never heard from them. I called them they said call back in a couple days, did that they said same thing , so I did still nothing. They have NEVER contacted me. On Dec. 23.13, I called to cxl service and has for a confirming call back , I got nothing called again, again no response,I emailed several times nothing , finally I sent a fax got a return call and they would do a accounting of my account.Heard nothing I sent another email onJan. 23, 14 , Mike responded that he had been out of town all of jan. And his staff were swamped but he would get someone on it ASAP. Week goes by nothing . I send a email on Jan. 30 demanding a accounting by end of day Jan .31.14, within 4 hrs. I get a accounting that they claim used the entire$1000.00. They have several...