Please ask for hours of operation...
I don't like to give poor reviews, I thought this place looked wonderful but when we did a tour before dropping off our dog we were very disappointed. The hours of supervision are absolutely ridiculous. The staff is only on site 8am to 4:30pm. Aside from the 7 1/2 hours that staff is present, the dogs are in their kennel and they won't leave their doggy doors to the run outside open overnight. During the 7 1/2 hours staff are there, they kennel them half hour prior to and after eating meals which both meals are crammed into that time period and if they don't eat, they take it away. My biggest concern is that we were assured that they had very fun and exhausting days for the dogs (which was how they justified leaving them 15 1/2 hours every night) that the dogs were so tired they would sleep all night. We were there at 2 pm on a Sunday afternoon and there were 2 small dogs outside playing out of about 50 dogs we saw in our limited tour. It's horrible that these dogs are kennelled that long and the workers were walking in front of the kennels cleaning and giving tours while these dogs on a beautiful day were AGAIN in their kennel. Completely unacceptable to me. I hope this review garners attention from their owner so they change their hours and policy. If there are built in outdoor runs, can't you staff someone in the evening to let them all out so they don't have to relieve themselves in a tiny kennel? Sadly the impression I got leaving there was that it was very much a financially motivated business and not a place that really caters to the needs of your pet. Very disappointed in that.
I don't like to give poor reviews, I thought this place looked wonderful but when we did a tour before dropping off our dog we were very disappointed. The hours of supervision are absolutely ridiculous. The staff is only on site 8am to 4:30pm. Aside from the 7 1/2 hours that staff is present, the dogs are in their kennel and they won't leave their doggy doors to the run outside open overnight. During the 7 1/2 hours staff are there, they kennel them half hour prior to and after eating meals which both meals are crammed into that time period and if they don't eat, they take it away. My biggest concern is that we were assured that they had very fun and exhausting days for the dogs (which was how they justified leaving them 15 1/2 hours every night) that the dogs were so tired they would sleep all night. We were there at 2 pm on a Sunday afternoon and there were 2 small dogs outside playing out of about 50 dogs we saw in our limited tour. It's horrible that these dogs...