After arising at 5 a.m. to drive to Fort Saskatchewan from the country for an 8 a.m. appointment to have a remote starter installed, we were not told until 2:30 p.m. that the technician had not come to work. We were only told because we pressed for information. Our car was held hostage while it snowed outside and soon became a life and death situation, whether we would be stranded. We finally got our car back at 5:45 p.m. After 10 hours of misery, we were told offhandedly, "Sorry"
After arising at 5 a.m. to drive to Fort Saskatchewan from the country for an 8 a.m. appointment to have a remote starter installed, we were not told until 2:30 p.m. that the technician had not come to work. We were only told because we pressed for information. Our car was held hostage while it snowed outside and soon became a life and death situation, whether we would be stranded. We finally got our car back at 5:45 p.m. After 10 hours of misery, we were told offhandedly, "Sorry"