Great delivery experience
The delivery of our new washer & driver went great. Shawn & Tim did a great job. They were polite, helpful & completed the job in a timely manner. We were not ready because they were surprisingly early (when does that happen?!).
The only concern I had was that an extra $500 in warranty was "thrown on" at the store, by telling me what my monthly payment would be. Some people might be too embarrassed or uncomfortable to have if taken off. Full disclosure is important before we get to the payment counter.
Comments
Thank you very much for your comments, Lisa. Our delivery teams work very, very hard to provide that kind of customer satisfaction, so I'm thrilled to hear that they're nailing it!
In regards to your second comment, I'd appreciate the opportunity to look into this further. If you'd be willing to send me your contact information (using the email address below), it will give me the opportunity to make sure this gets reviewed.
Thanks for being a Tepperman's customer, and for sharing your feedback with us.
Sincerely,
Noah Tepperman
ntepperman@teppermans.com
519-969-3063 ext. 1495