My husband and I were at grove Dodge on Sunday March.22 to buy a Jeep... We put down a $2000 deposit on a Jeep Wrangler ...however for reasons including customer care, as well as financially we decided to back out of the deal! Now Grove Dodge is refusing to refund our deposit! Would you allow someone to just steal $2000 ?? The worst is we just bought a 2013 Dodge Ram from them 2 years ago with a great experience. This is how they treat their repeat customers! We are very loyal dodge vehicle owners ... Which we will continue to buy... However please take your business to another dealership ! We Have contacted Dodge Canada head office , which we are told they do not want to lose our future business, and do not condone what this specific dealer has done to us! AMVIC has also been contacted... Now the wait begins! Take your hard earned dollars to another dealer.... I beg you.. Do not make the same mistake
My husband and I were at grove Dodge on Sunday March.22 to buy a Jeep...
We put down a $2000 deposit on a Jeep Wrangler ...however for reasons including customer care, as well as financially we decided to back out of the deal! Now Grove Dodge is refusing to refund our deposit! Would you allow someone to just steal $2000 ??
The worst is we just bought a 2013 Dodge Ram from them 2 years ago with a great experience. This is how they treat their repeat customers!
We are very loyal dodge vehicle owners ...
Which we will continue to buy...
However please take your business to another dealership !
We Have contacted Dodge Canada head office , which we are told they do not want to lose our future business, and do not condone what this specific dealer has done to us!
AMVIC has also been contacted... Now the wait begins!
Take your hard earned dollars to another dealer.... I beg you.. Do not make the same mistake