Wrong Advice & Stuffy
First time mom shopping in Edmonton, new to shops...I visited Kid's Furniture Gallery first, then West Coast Kids and Baby Sam was my third shop to visit. I'll sum up my review:
1. I was surprised by the "storage/warehouse/garage sale" appearance of the store and its layout.
2. I have no allergies but I left very stuffed up - it cleared up after 20 min.
3. Having gone to 2 other stores previously, I was able to comparison shop and found that their prices were exactly the same. I was disappointed given point #1
4. Most importantly of all - I was sadly given very bad advice. I asked a sales rep about strollers for newborns and reclining positions of strollers x & y and I was told that they all recline but that I never want to put a baby in a fully reclined stroller position. This was contrary to the advice that I had received at a previous store and I left confused and perturbed. I specifically went to specialty baby stores to get the best advice and products. I reviewed the issue on Google and web sites and learned that you do indeed put newborns in fully reclined positions and ensure that they have the proper support around their body because they have no head/neck strength.
For these reasons, I don't plan to return to Baby Sam. West Coast Kids was the store that I least expected to want to shop because I thought they'd be over the top but it turns out it's reasonably priced, guarantees prices and best of all, their customer service is unparalled.
First time mom shopping in Edmonton, new to shops...I visited Kid's Furniture Gallery first, then West Coast Kids and Baby Sam was my third shop to visit. I'll sum up my review:
1. I was surprised by the "storage/warehouse/garage sale" appearance of the store and its layout.
2. I have no allergies but I left very stuffed up - it cleared up after 20 min.
3. Having gone to 2 other stores previously, I was able to comparison shop and found that their prices were exactly the same. I was disappointed given point #1
4. Most importantly of all - I was sadly given very bad advice. I asked a sales rep about strollers for newborns and reclining positions of strollers x & y and I was told that they all recline but that I never want to put a baby in a fully reclined stroller position. This was contrary to the advice that I had received at a previous store and I left confused and perturbed. I specifically went to specialty baby stores to...