I am at a loss as to how to put into words our frustration with this window company! The number one complaint I have is their warranty does not exist. There are things that were so blatantly obvious that were warranty and they tried blaming it on humidity (which was very regulated) our windows are 1 year old and have ruined all my woodwork because they are so frozen up. Can't open the door. Frozen top to bottom. They told us we shouldn't have ordered a door designed like that. Are you kidding? If it's the design....why are you making them like that? Absolutely terrible service and quality. Would not recommend to my worst enemy.
I am at a loss as to how to put into words our frustration with this window company! The number one complaint I have is their warranty does not exist. There are things that were so blatantly obvious that were warranty and they tried blaming it on humidity (which was very regulated) our windows are 1 year old and have ruined all my woodwork because they are so frozen up. Can't open the door. Frozen top to bottom. They told us we shouldn't have ordered a door designed like that. Are you kidding? If it's the design....why are you making them like that? Absolutely terrible service and quality. Would not recommend to my worst enemy.