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Bad Boy Furniture

1255 Finch Ave West, North York, ON
88 reviews
Business claimed Last updated: Over a year ago
About Bad Boy Furniture

Whos Better Than Bad Boy? NOOOBODY! It all started in 1955 when Mel Lastman opened the first Bad Boy store. Almost 60 years later we are still a family owned, proudly Canadian company, where you wil Go to full description...

Contact information

Phone numbers
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416-630-2693
Business hours
Today: 9:00am - 9:00pm
Business website

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Bad Boy Furniture, North York Reviews (88)

4.6
88 reviews
5 Star
76
4 Star
5
3 Star
1
2 Star
0
1 Star
6
By CharmWin Bandao on Nov 25, 2020
Verified by Email
Poor customer service. Pitri forces us to but a bed that day even if we said no, he forced us and called us not real buyers and that he wasted his time. We bought still and paid everything on the same date, snd now what? 2 minths waiting still nothing ariives, and didn't even bother to call us to inform us or explain what's happening, he didnt care now, why? Because he got his commission, that's all that matters to him from the very beginning.
By Alyesha Rose on Mar 05, 2020
Verified by Google
I will never buy anything again from this company. Worst customer service. I purchased a 3 piece coffee table and end table set. We were promised that it would be already assembled. Which is why we purchased it. If it wasn’t going to be assembled then we wouldn’t have bought it.
When it arrived it was in a box (we were lied
to) Also we didnt open the box right away as we were moving to a new home. When we did try to set it up it was defective. The parts could not be screwed in as shown in the picture. We even got someone who is trained in setting up furniture to fix it, but he said the part isnt good. When i called the manager said he would call me back but he didn’t. I had to call 3 times in order to talk to him. He told me that I would have to contact their service department. He was no help and dismissed my claims. I wasted my money shopping at the Finch West Location. The manager (Mohamud) should treat his customers better. Furthermore the salesperson should not guarantee something if it wasnt going to happen. We planned to buy furniture for my family’s business from there thinking Bad Boys were a good company. However this experience has changed our mind.
Sent from my iPhone
By tsoil on Dec 13, 2016
Verified by Email
BAD BOY CUSTOMER SERVICE IS THE WORST !!!!
I purchased mattresses at the Finch location in 2015. The first time they came they were damaged. The second time they came they were too high. The sales person did not ask which height we wanted and we did not know they came in different heights. When I called the sales personal who sold me the mattress, he did not bother returning my call. HE GOT THE MONEY so why bother himself.
I had to go to this location 3 times. When I went the third time I met a different sales person who offer me the same set for a much lower price. I contact the store manager, who told me he would not give me back the difference because, as he said "I CAN DO WHAT EVER I WANT"
When I explained the mattress were too high he charged me a re stocking fee and a delivery fee again.
I told him that is not the way to serve customers and he should think about customer service he said " I DO NOT CARE ABOUT CUSTOMER SERVICE, I DO AS I WANT"
Needless to say I was appalled by this so I tried to contact head office, who did not ever return any of my calls till I posted a bad review.
To date the resolution is still not favourable. They offered my a store credit for future purchase, but there is nothing to purchase, so the only way to use it is to give Bad Boy more of my money. Who needs all the stress.
They are unprofessional, rude and untrustworthy.
Think twice about your money before giving it to BAD BOY
NOOOOOOO BODY TREATS YOU SO DISGUSTINGLY!!!!
By anatkot14 on May 30, 2016
Verified by Email
Management is very rude and unhelpful. They refused to give us a large sum of money back and the "gifts" they said were free were actually counted in the charge. They are extremely deceiving and I will not be returning. Also, most of their furniture is horrible quality.
By lori on May 12, 2016
Verified by Email
unpleasant experience
By Dick S on Aug 26, 2015
Verified by Email
Bought a dining table here. Everything went very well and we are happy with the table.
By Magenta Camel on Jul 17, 2015
Guest Review
Many thanks to both Wartan Whan, Sales consultant and David Garcia, Sales Manager at the Finch location for assisting us with the purchase of our new frigidaire. They were most personable, professional and both patiently responded to all our questions. We will return in future. Thanks for making our experience a pleasurable one.
Angie
By Cherry Black-panther on Jun 25, 2015
Guest Review
Mohamed was really helpful without being pushy! Great experience!
By Cinnabar Crawdad on Jun 17, 2015
Guest Review
Getting the right furniture can be extremely hectic. But thanks to the excellent service and and professionalism at Lastman's Bad boy, I was able to get what I needed at a great price. Special mention to Sam, Jeewan and David.
By Zefer Irukandji-jellyfish on Jun 15, 2015
Guest Review
Courteous and excellent service. Thank you Sameh Maaytah!
By H LING Vole on May 26, 2015
Guest Review
DELIVERY OF NEW GAS RANGE CAME THROUGH ACCORDING TO YOUR DIRECTIONS. YOUR DELIVERY MEN WERE SWIFT AND QUICK IN DOING THEIR JOB. SO FAR THE GAS RANGE HAS NOT BEEN INSTALLED YET - BUT IF THERE IS ANY PROBLEM CONCERNING THIS WE WILL LET YOU KNOW. THANK YOU FOR YOUR IN STORE SERVICE WITH YOUR VERY HELPFUL STAFF - SO FAR IT HAS BEEN A VERY PLEASANT EXPERIENCE.
By Shahram Anglerfish on May 20, 2015
Guest Review
Hi
I was looking for a dinning room and living room set to buy and went to bad boy furniture store .
I really like their selections and prices
And more importantly the staff were really nice and helpful .
So I purchased my dinning and living room set that place and I am very happy that I fund them because they have everything and good people to trust .
Shahram
By howardgoldfarb on May 05, 2015
Verified by Email
Dear Sir/Madam;

My wife and I purchased a sofa and loveseat at your 1255 Finch Ave. W., Toronto store.
The sales associate, Mohammed Sarker, was knowledgeable, courteous, respectful and not aggressive in his approach.
A pleasurable shopping experience.

Howard Goldfarb
By Raspberry Blue-Jay on Apr 30, 2015
Guest Review
We recently purchased some furniture from Bad Boy on Finch Ave. west in North York. I must say I am somewhat disappointed in the service given by this store. On April 19, we went to the store a purchased a love seat, sofa and twin mattress and two recliners.Delivery was supposed to happen the following Wednesday April 22, I arranged for the elevators in our new purchased condo and there was indeed a delivery made but a partial delivery only the love seat and the two recliners.

The delivery truck was late by 15 minutes , they called me at 2:30 pm and told us they would be there in a half an hour , they showed up at 4:15. I only had the elevators until 4:00.

The recliners had no instructions included even though we were told that the instructions were in the box , they were not?

On April 25 we returned to the store and purchased more furniture, we were told that this purchase would be tagged into the remainder of the purchase from the week before. Which was scheduled for Wednesday, April 29th.

On Monday, April 27th, I received a call from someone saying that the TV stand we ordered wasn't available until May 6 that's all that was said.

On April 29th, I rushed to the condo and phoned the tracking number and was told we were not on the delivery roster for today.


This is horrible service so we still do not have our sofa or twin mattress from the original order. Now w are booked for delivery for May 9th.

I will never buy anything or recommend Bad Boy to anyone I am completely disappointed to think we spent $3500.00 in your store and that's what we get , nothing

Mary Leah
416 225 4384
By Nilfa Villanueva Hamster on Apr 19, 2015
Guest Review
Wonderful salesmen, very helpful!
By Bistre Irukandji-jellyfish on Apr 13, 2015
Guest Review
I WAS COMPLETELY SATISFIED BY THE SERVICE I RECEIVED AND THE ATTENTION THE SALE REP GIVE ME.
By Myfamilycomesfirst on Apr 11, 2015
Verified by Email
Besy quick service ever!! Really nice helpful sales guys, especially Kowty and David the manager is great tried to help us as much as possible to make us leave happy and satisfied !!!
I recommend shopping at Bad Boy Furniture !!!
By David P. Elephant on Apr 02, 2015
Guest Review
Was able to answer all our questions regarding the models and features of the washer/dryer we were looking at. Happy with the service as we are returning customers. Will shop here again and will recommend your store.
By Sarah E. Spider-monkey on Apr 02, 2015
Guest Review
Kowty was very helpful, friendly, and easy to communicate with. He found me the items that I needed right away and was great to offer other options.
By Tessa N. Swan on Apr 02, 2015
Guest Review
Great experience with Bobby, very polite, friendly, great customer service !
By Happy Customer Lizard on Apr 02, 2015
Guest Review
We find very good and friendly service from Mr. Saker. He explained everything well and helped us make a great decision with regards to our purchase.
By Tricia G Tiger on Apr 02, 2015
Guest Review
Kowty and Nuno were very awesome and pleasant. Their attitude was top of the line 10/10. Great sales rep.

They gave me an awesome deal that NOOOBODY could do! Keep up the great job guys
By Giselle Mule on Apr 02, 2015
Guest Review
Vince was able to help us with our budget and was very helpful. He considered all of our needs such as our moving date, etc. Also, Vince talked to the general manager to accommodate our budget. We are very pleased with the dining set and sofa set that we bought. Thanks!
By Lindy Otter on Apr 02, 2015
Guest Review
Raj is a really good sales rep. She helped me choose the bedroom furniture that I liked, despite the stress of trying to pick which one to choose. Thanks Raj, I will definitely come back!
By Mary K Kiwi on Apr 02, 2015
Guest Review
Staff was very attentive, helpful, showed alternatives and options. Found what we were looking for in regards to the sizes. It was a pleasure dealing with Raj and Mahmoud.
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Additional business details

Email address: northyork@nooobody.com
Whos Better Than Bad Boy? NOOOBODY! It all started in 1955 when Mel Lastman opened the first Bad Boy store. Almost 60 years later we are still a family owned, proudly Canadian company, where you will still find our exceptional Product, Selection, Service, Price and Value that we are proud to deliver every day.

At all Lastmans Bad Boy SuperStores you will find an amazing selection of Furniture, Electronics, Appliances and Mattresses from national and international brands such as Sony, Toshiba, LG, Sharp, Samsung, Frigidaire, Frigidaire gallery, Frigidaire Professional, GE, GE Profile, Maytag, KitchenAid, Whirlpool, Amana, Sealy and Bassett.

Drop by any of our Bad Boy SuperStores across Ontario in London, Kitchener-Waterloo, Barrie, Brampton, Burlington, Mississauga, North York, Scarborough and Whitby where our Expert Sales Associates will be pleased to help you.

Come in to a Lastmans Bad Boy today and find out why people say; 'Whos better Than Bad Boy? NOOOBODY!'

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