Access Storage Winnipeg South

Verified by N49

From the first enquiry by phone to the loading of my belongings into a storage space, my experience has been excellent. The prices are competitive, the location is very good and obviously well taken care of (Pembina). I received only outstanding customer service. Thank you!!

I had the pleasure of being attended to by the Melanie Costa, and I must say the service was exceptional. From the moment I walked in, I was greeted with a warm and welcoming attitude that immediately put me at ease. The manager was not only professional but also genuinely attentive, patiently listening to my needs and offering the best possible options with clarity and honesty. What stood out most was the kindness, efficiency, and willingness to go above and beyond to ensure I felt comfortable and satisfied. It’s rare to come across such a blend of professionalism and care, and I truly appreciate the outstanding service.

I had an amazing experience at Access Storage! I worked with Melanie, the store manager, and she was incredibly helpful and professional. She took the time to walk me through several storage options and helped me choose the one that best suited my needs.

On top of that, she kindly gave us a free lock and even asked if we needed some water — such a thoughtful gesture! Melanie truly went above and beyond to make sure we were taken care of.

Overall, a solid 10/10, A+ service. I’m very satisfied and will definitely recommend this place to my friends!

I truly appreciate Melanie's guidance and support regarding the storage space. She was clear, helpful, and prompt in providing all the necessary information I needed. Her professional approach and willingness to assist made the entire process smooth and stress-free. Thank you, Melanie, for your excellent support!

Our experience here at Access Storage was awesome. The staff here are very friendly and very helpful. They were very accommodating when I needed them to remove a air freshener due to allergies. Every interaction with every staff member has been pleasant and worry free. We will always recommend Access Storage On Pembina Hwy. Great location too. Thank you

Exceptional service from start to finish! Veronica did a great job — she gave us a call back and helped schedule the appointment. When I arrived, Melanie was fantastic. She gave a thorough explanation of everything, showed me the unit, answered all my questions, and handled the paperwork quickly and professionally. I’m very pleased and happy with the overall experience. Thank you for the outstanding service!

Excellent customer service. They helped me decide the best option for my storage needs. Access is easy and secure. The facilities are clean and accessible.

I love the paved road and easy access to the lockers. Service was impeccable, and they learn your name as well when being greeted

cheers

First off, Melanie is an absolute pleasure to deal with at the Pembina Hwy location. She is a great representative for your company. She is pleasant, helpful and thorough. I've run my own companies for 50 years and I would have loved to have a bunch of Melanies working for me.

Nice storage and nice staff! Will indeed recommend to any one looking for a storage

I went in today to finalize my deal and was met with Melanie with an upbeat vibe. I loved her service and provided me with details with ease and made me understand every single details. A very informative and amazing individual!

I was dealing with Melanie , she was one of the most pleasant , helpful and professional persons I have ever dealt with in a business, she was a great help and had excellent knowledge of what I needed, I will pass on to others if they ever need storage units to go see Melanie for her great service. Thanks Todd

Friendly and helpful staff! I am transitioning between Airbnb’s until more long term accommodations become available. Needed storage for some of my items. I was provided with affordable short term options.

Excellent service, friendly staff and fair price! A+

We have used Access on couple occasions. This time was for small reno but mostly storage for a rush of moves for Ukrainian settlement. Staff always friendly and helpful. We like the monitored security and the new locking system being installed.
Likelihood we will be back in Sept/Oct for storage to allow bigger reno.
Oh and their move in deals can be a great start to your storage adventure!

Amazing service, fast and honest. Melanie Costa was awesome, answering every question I had. She really made the experience great!

My daughter, who lives in the UK, had her stuff at my place but I wanted her to put it into storage after 5 years. She chose this place. So helpful and courteous staff. Ease of use and piece of mind

We rented a storage unit from Melanie Costa. She was amazing! If you want a quick, easy, seamless rental experience, Melanie is your girl! Great vibe, great service! Highly recommend!

We rented a storage unit from Melanie Costa. She was amazing! If you want a quick, easy, seamless rental experience, Melanie is your girl! Great vibe, great service! Highly recommend!

The entire experience was so smooth and everyone was so friendly!!! I got a unit in literally less than 3 hours and only because I wanted to pay the Administrative fee in person. I hadn’t insisted on paying in person I would have gotten one in 30 minutes and one smooth phone call !

Melanie Costa was incredibly helpful today. She excels at assisting newcomers with accessing storage. Her passion, professionalism, and enthusiasm really stand out.

Very helpful, very informative and kind! We received a unit the same day. They were quick and professional and made it all very easy. The head office call-taker Lenny was great and so was the Assistant Manager at the storage facility itself, Melanie Costa. Would recommend.

Very bad service
I took storage for 4 month pay on Time coz they have my credit card information . But there’s not safety and protection of your item my mattress , may cartons my suitcases totally garbage due to rain water dripping in side my stuff and in the storage area and company not give me any compensation she offer only dry empty boxes .
Its ridicules i never recommend or prefer to anyone take storage on access storage… i saw review all 5 stars i think these all owners friend and relatives that way All 5 stars
that kind of bad service i never seen. Very frustrating and disappointing.

Great staff! They definitely go out of there way to make sure there customers are happy and treated fairly.

It's only referral based? That's does not make sense...why do you have such a giant sign on the perimeter hwy to call then....what a waste of time for someone to go there and be told that