Visage Medical Spa

Dr Dupere is one of the worst doctors I ever encountered. He is greedy, does not care about his patients wellbeing at all.. I have been holding off on leaving a review for 2 years now because I wanted to give him the benefit of the doubt but this doctor needs to be reported.

To start off once i did my surgery the following day and i had a complication and was panicking because I didn’t know what to do. So I called “emergency personal number” that he provided me with and told me I can reach him anytime with any concerns I had… I called him and him and he wasn’t picking up. I contacted his office they told me he was away on vacation and he won't be able to help me this was literally 1 Day after my surgery. Every follow up i was seen by his nurse jay which was very rude and unprofessional to the point I requested not to be seen by this nurse. When I asked if I could see Dr. Dupere they told me that he was busy. Throughout my post op care i only saw him TWICE and he was very dismissive when i asked him any questions. When I told him how his nurse Jay treated me he told me that’s impossible and he worked with him for many years and no one complained about him and I was lying.

Fast Forward to now. It’s been 2 years since I had my surgery with him. I contacted his office and told them that I'm having pain in my buttock area where I got the procedure done. They were very dismissive, and told me why I didn't just contact my family doctor about it. They ended up giving me a requisition for an MRI, once I did the MRI no one contacted me with the results , so I reached out to them to let them know I received the results and if I can book an appointment to see Dr. Dupere to discuss my results and options I have to treat this pain I’m having. Reception told me that he won’t see me and it’s already been two years since my procedure so he’s not obligated to see me for a follow up. I asked if someone can at least explain to me the results and the receptionist told me that it was already reviewed and there was no concern when I insisted that I would like someone to explain to me my MRI result because it does say on the report there is concern and to have a further clinical follow to see what’s going on. The receptionist told me that a nurse will contact me and explain it to me then. The nurse called me after 5 days and he told me I have to see another surgeon for this and Dr.Dupere can not help with this. That’s when I knew this clinic does not care about me or my well-being. I requested for patient chart from his office to show another plastic surgeon and they told me I have to pay $300 to see MY RECORDS.

Don’t be fooled by his fancy clinic and the fake treatment that him and his staff will display to get you through the door. Once they get the money their true Colors come out. Dr Dupere AND his staff do not take care of clients and have no regard to people. customer service, communication, and client care all zero. Please stay away from this doctor and his staff and save yourself the heartache and trauma that I experienced. there're plenty of great plastic surgeons in Toronto that will take care of their patients and are not money hungry.

Dr. Dupere should not be in business; he does not take No accountability once a mistake is made. I spent 15k for this procedure and now I have to spend thousands more to figure out what the problem is and try to fix it by another plastic surgeon not to mention the emotional and physical trauma this has caused me. PLEASE STAY AWAY FROM THIS DOCTOR.

I had liposuction for lipedema with the Visage Clinic team. My main goal going into the surgery was to feel better about the shape of my legs due to having lipedema. After only 3 weeks I can already see amazing results!! The shape of my legs are definitely more feminine. I just can’t wait for next summer to show my new legs! Visage Clinic are an amazing team for which the client’s interest always comes first. They are very professional and empathetic and they make you feel comfortable right away. Each one of them has an important role and complement each other within the team. Right from my first consultation, I felt understood, supported and respected. Dr. Marc DuPéré offers a wide range of surgical and esthetic services for your beauty and health needs. Without any hesitation, I recommend Dr. DuPéré and his team!

As a trans woman I came to Visage Clinic to see Dr. DuPéré for Facial Feminization Surgery (FFS). Both the front desk and the back-office staff were super friendly and helpful - always made to feel welcome. The nursing staff (Jay, Raman) was super nice, professional, and went out of their way to make me conformable before, during, and after my surgery. Dr. DuPéré was polite, professional and always took the time to answer my questions. Dr. DuPéré has changed my life for the better and I am thankful for having someone with his skills and experience in Toronto. I look forward to seeing Dr. DuPéré in the future and would recommend him to anyone seeking plastic surgery - other trans women in particular.

I had FTM chest wall reconstruction and contouring with Dr. Dupere about two weeks ago and the entire process from consultation to post op care was exceptional. The entire staff was extremely helpful with all the questions I had and Dr. Dupere was always very good at explaining everything to me. I have not had any complications and I am very pleased with the results. Dr. Dupere has an excellent eye for aesthetics and did exactly what I wanted without me even putting it into words. I highly recommend Dr. Dupere and his team to anyone considering this procedure!

If you are looking for the best experience in cosmetic surgery as well as a great person, it is my pleasure to recommend Dr. Marc Dupere. He is an experienced plastic surgeon I have the deepest personal and professional respect for. He takes his role seriously and is passionate about his results. He is a brilliant and trusted doctor for whom I have a great deal of confidence and his staff is always friendly, helpful and empathetic. His skills have changed how I see myself physically and emotionally. My procedure went well and my results amazing, I was stunned over my easy recovery. His work was fabulous and his concern for my wellbeing was genuine, I appreciate all that he and his staff have done for me. Marc has wonderful and warm bedside manners, he is always very responsive to any questions or concerns, he keeps his word on following up on all unanswered questions. He is very honest and conscious to avoid over-promising results. His communication skills are excellent and knowledgeable, he is ethical, professional and he makes himself available without hesitation at a moment’s notice, even outside of normal business hours. This is the type of prompt and attentive service that has generated respect and gratitude. He is truly a talented and dedicated individual, a true expert in his field. I cannot think of a single reason why he would not be the first person on your list if you are looking for a plastic surgeon who can give you exceptional results in a warm and caring environment. He has gained my trust and support, he has my highest endorsement, and he has gained a client for a life time. Thank you Marc Dupere, you are truly an artist and a delightful person.
Joy

My experience with Dr. Marc DuPere was a wonderful starting with my consultation. Dr. DuPere was my fourth consultation and he was the only surgeon that listened to what I had to say and then thoroughly answered all my questions. Everything went so well, his office staff was amazing taking care of me before and after the surgery. Dr. DuPere even gave me his private cell number so that I was able to contact him if I had any concerns after surgery. I am 3 months after my surgery and I love my new look. I highly recommend Dr DuPere to anyone who is considering a plastic surgery procedure. My procedures where a tummy tuck and breast lift and augmentation that were stretched beyond recognition after I had my children. I finally have my body back!