Access Storage - Rexdale

We had a great experience today! We are so thankful that Raymond Anderson helped us. He was very informative and very polite, from the moment we walked in he made us feel welcomed.
Thank you again Raymond!

Great experience Ray, the manager, was incredibly helpful and professional throughout the process. He took the time to explain everything clearly, answered all my questions, and made the whole experience smooth and stress-free. You can tell he genuinely cares about his customers. Highly recommend this location, especially if you get to work with Ray!

Anfaz was really great at providing all the information we needed for our rental. He was friendly and outgoing. The place was very clean. Which I was happy to see.

Tariq and Anfaz are very nice and friendly. Everything was explained clearly and properly. I definitely recommend them. If I can only give them 10 stars then I will.

They seemed great to deal with at first, but my experience quickly changed when I noticed my monthly rate jump from $129 to $237. When I called, I was told by a male employee that I had been on a promotional rate that had expired. I explained that I was never made aware of this and asked if the promo could be extended for another month, but I was abruptly told no.

This rate increase and the expiration of the promo were never explained to me when I signed up. I even made notes of the agreed amount at the time. The lack of transparency and unwillingness to offer any help afterward left me feeling taken advantage of. A little honesty upfront or even a bit of empathy in handling the situation would’ve gone a long way. Unfortunately, what could have been a chance to show great customer service was completely missed.

Melissa, what can i say? She was amazing. I was running late and she stayed a few minutes back to support my wife and I after we were screwed over by UHaul and allowed us to complete our registration with Access Storage Rexdale. We wish her all the best and hope she is appreciated!

I had an amazing experience, from the initial interaction to working out the details. The staff were extremely pleasant, friendly, and informative. I would definitely recommend this facility to my friends and family.

Start to finish this was made exceptionally easy. Customer service was top notch. 10/10 would recommend. Special shout out to reservation centre and Jeremy at the location!

Our experience was flawless. Jeromey was excellent. He was efficient and extremely helpful. Always serving with a smile.
Melissa was also very professional and helpful.
Thank you so much for making a stressful move a breeze.
Ernestine

I had an exceptional experience at Access Storage, thanks to Melisa, the front desk attendant. She is absolutely the best! From the moment I walked in, she greeted me with a warm smile and was incredibly helpful. She went above and beyond to ensure I had everything I needed, answering all my questions with patience and professionalism. It’s rare to come across someone so dedicated to providing top-notch customer service. If you’re looking for a storage facility with friendly, attentive staff, I highly recommend Access Storage—Melisa truly makes it stand out!

Melissa is Supercalifragilisticexpialidocious

Receptionist is very respectful and very friendly. I was very well served and has patience and very nice place too is very neat and clean place to put your stuff . easy access to your unity and is not hard to find your unit at all. I love ❤️ this place

I had an excellent experience with the access storage facility, thanks to Melissa and her amazing team. From the moment I walked in, Melissa's professionalism and friendly demeanor stood out. She went above and beyond to ensure all my storage needs were met, answering my questions with patience and providing clear guidance on the best options available.

The facility itself is well-maintained, secure, and conveniently organized, which made storing and accessing my belongings a breeze. The staff’s dedication to customer satisfaction was evident throughout the entire process.

I highly recommend this location to anyone looking for reliable and hassle-free storage solutions. Thank you, Melissa and team, for your outstanding service!

It's my second time using this location and they never disappoint. The Manager, Melissa is amazing. She goes above and beyond to ensure we have a great experience. Her level of professionalism is remarkable.

Wonderful storage, neat and nice environment, warm during winter, free of rodents. Staffs performance is top notch. Very efficient and effective set of people people working there. Always ready to assist.

Melissa and Jeramy was a great assistance. I would recommend this place because their customer service is the best by far. Keep up
The great work. I really had a heard time with finding a reliable storage due to the markets prices out there.

I got an exceptional experience with Melissa. She is kind and very helpful and service was professional I will recommend access anytime to anyone .

What can I say about this locations. The stuff is incredible. I was running late the day I got the storage unit and they stay late over half an hour to help me out. Huge space with easy access to all storages. I wanted to thank specially Melissa, she is great professional and took care of me as I change units last minute(again). I would recommend anyone who is looking for storage to look no further then this locations because they highway is next to it, Melissa thank you to you and your team! :). Keep up the great work y’all.

I had a great experience at Access Storage, thanks to the absolutely wonderful , Melissa. She was warm, welcoming, and incredibly helpful, answering all my questions with patience and clarity. Melissa’s great personality and professionalism made the whole process easy and stress-free. If you’re looking for excellent service, ask for Melissa—you won’t be disappointed!

I was pleasantly greeted as I stepped in the office even before getting to the counter by name made me feel at home the agent was very pleasant the entire time I would definitely recommend this location.

We are very happy with the services provided. We are especially pleased with Melissa. Great experience! Very attentive and knowledgeable. A definite asset to your business. We would definitely refer friends and family
because of Melissa and also because of the amazing service provided by her!

Kevan has been a real lifesaver! He was super helpful over the phone, and when we came into the office he worked with us to get us the storage solution we needed. Truly appreciate the thorough service. Highly recommend Access Storage Rexdale!

I was stuck in a situation that I was moving to another home and my another home is under renovation. So,I have to put my luggage somewhere safe and secure. So, I came across to access storage and it was very good and the customer service of them was very nice to me. Mellissa helped me a lot in order to get the perfect unit for us.

The team at this location are amazing. We had a space with them for almost 2 years and they made themselves consistently available to support us and our needs. Melissa was instrumental in getting us set up quickly, at one point providing us with her personal number and a video instructional video to help us after-hours. Thank you 270 team!

Hi purchased storage on this place.
Carol helped me in registration process and she is very humble and friendly person. ❤️

Alsp the storage facility is very secure, even the main entry gate requires passcode.
Locks are different than conventional locks, you have to purchase its specific lock if you dont have.

My experience renting storage at this location was an extremely good one. Melissa, the store manager was very helpful and kind to us. She explained everything so well and made sure we were comfortable with the unit we took. She just handled everything so well. I would be happy to use this storage again and highly recommend it to my friends.
Thanks Melissa!
Costumer Paulette New.