Toys 'R' Us

The sales person that assisted me on Wed. Jul 24, was very helpful. She provided valuable information on the products/brands of my interest.

Terrible service. Long line ups. Can't find staff to help with locating products. As well as phone calls people just don't answer the phone.

Terrible service, at Kitchen store - long lines for the till with only one or two open out of 10 on a busy Friday evening, and only one till out of 4 open in babies r us, again with long lineups of people waiting to pay. Gift Registry machine was down and I had to search for someone to help print off a gift registry. Severely understaffed. Sale item was rung in at full price, which I didn't notice until I had left the store. Staff admitted that long lines and service problems were due to lack of staffing. Overpriced goods. Staff were nice but overwhelmed. Poorly managed store.

Love toys r us!!! Best toy store and baby store around