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Last updated: Over a year ago
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Toy Shops
Contact information
Phone numbers
Fax numbers
604-224-0828
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I wouldn't even give this store 1/2 star. The customer service is terrible, no value is placed on people in the community that have supported and shopped at this location for over 10 years.
I was given completely inaccurate information by one of their clerks. I purchased a $28.99 hat for my son and was told that if he didn't like it I could return it. I came back to the store with the hat and receipt less than 24 hours and because I had discarded the tag, I was unable to even get a store credit. The manager was completely useless and I was sent home with a very bad taste in my mouth, no effort was made to find a solution. I will NEVER shop here again.
I was given completely inaccurate information by one of their clerks. I purchased a $28.99 hat for my son and was told that if he didn't like it I could return it. I came back to the store with the hat and receipt less than 24 hours and because I had discarded the tag, I was unable to even get a store credit. The manager was completely useless and I was sent home with a very bad taste in my mouth, no effort was made to find a solution. I will NEVER shop here again.
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