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Public Storage


714 reviews
Claim this business Last updated: Over a year ago
Listed in: Self Storage
About Public Storage

Public Storage Canadian Properties (TSX: PUB) is a publicly held limited partnership that has invested in mini-warehouse storage facilities. We are a full-service real estate company engaged in the ac Go to full description...

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4.8
714 reviews
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714 Reviews
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714 Reviews
By Nidal Sarras on Oct 08, 2025
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The team here was incredibly accommodating, and that’s exactly why I’ll be using other locations in the future as well. I can’t recall everyone’s names at the moment, but every single staff member I dealt with was helpful and professional. They truly earned this 5-star review — I don’t hand those out easily!
By Em on Sep 30, 2025
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Had a great experience at Public Storage! The place is clean, safe, and well-run. Huge thanks to Kumari and Yash, they were super helpful, friendly, and made the whole process easy. Highly recommend!
By Taeho Kim on Sep 21, 2025
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Very satisfactory visit for a spot to store my vehicle. Very helpful to find a right option even on Sunday. Reasonable price for a short term with the promotion. This is the 2nd time to use Publicly Storage and I'm willing to use again next.
By Hilary Moore on Sep 06, 2025
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We got great service from Kunle. He was helpful, friendly, also very clear about the contract, and how to access our stuff. He helped us move things, and remembered me later when I called for a query. Five stars!

The company overall is very quick to get through on the phone - both as a new customer and as a returning customer. I got immediate, honest and genuinely helpful assistance - including getting the best deal for my specific needs. My only suggestion is that the company should update its office software. There was still a fairly manual process needed to feed in my information, so starting the contract took a few mins. But the good humour and efficiency of the staff made it all fine.
By Omar Colmenares on Aug 11, 2025
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I had an excellent experience renting a storage unit at Public Storage. Ana was very helpful, guiding us through the process, showing the unit and providing all the necessary information. It was very easy and clear. The facility is very clean and the office staff was great. Excellent customer service and all the support by email was as they described it in the reservation that we submitted. Excellent Experience!
By Sufyan Siraj on Jul 15, 2025
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Had a great experience securing a storage unit with Yash’s help. He was straightforward, transparent, and genuinely focused on what I needed, no unnecessary upsells or surprise costs. Truly professional service from start to finish. I’d gladly recommend this place to anyone looking for storage!
By Breezyy Pro on Jul 13, 2025
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Great customer service from the employees in this location. Kunle was very professional and attentive to my needs. Storing at this location was easy. The property is well kept.

I had an amazing experience. I am definitely coming back.
By joseph isedowo on Jul 10, 2025
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I had a wonderful experience here! Kunle was so helpful, kind and professional. He helped me through the sign up process and got me the best deal. The facility is clean and well kept. Would definitely recommend this place to other people.

Thank you for such a great experience.
By Ken Sebastian on Mar 12, 2025
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Had an amazing experience here. Renting storage isn't just about having a place to keep your belongings, but having peace of mind that your personal goods belong in safe hands. Bryce and Yash, we're so transparent and friendly they got me upto date with everything I needed, without having to doubt a thing. Props to them for the support. 100% recommend this location.
By riya raut on Mar 12, 2025
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Yash was very helpful throughout the process. He answered all our questions and was very knowledgeable. He didn’t try to use any tricks or hide any fees. Everything was told to us before starting the rental process. Best customer service representative I have met till now.
By Dennis J. Hassell on Feb 24, 2025
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The friendly staff at this perfect location was proactive, efficient, and dealt with snow and missing dollies, etc. Load in was easy -- and we had 1200 cubic feet of stuff.
By Whos Asking on Feb 19, 2025
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Hello World. I stopped by Public Storage at 36 Queen Elizabeth Bl. I was helped by Yash. I’m glad I chose this location. He is very professional. He explained everything to me. And made my experience a breeze. Thanx Yash
By Bhumi soni on Feb 11, 2025
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Yash helped me right from the start till I got all the paperwork done. He was very calm and professional in answering my questions. He didnt tried to upsell me anything that I did not need and gave me the best pricing. The facility was clean and well kept. Would definitely recommend 💯
By Nishtha Soni on Feb 11, 2025
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Yash was incredibly helpful during my visit to Public Storage. He made the locker rental process quick and easy and answered all my questions.
By Carolenys Tovar on Jan 23, 2025
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So grateful for the amazing service we received from Yash and Grace!
Super friendly, professional and patient answering all our questions. We really appreciate the time Yash took to walk us through the different units, particularly in such a cold day. Impecable facilities with easy access. We had a wonderful experience and are now looking forward to moving day!
By Rudy Dasrath on Jan 17, 2025
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I chose Public Storage even though 2 other storage companies were closer to me and had similar prices. I chose PS because of Yash.
He spoke calmly. He answered all of my questions and he didn't try to upsell. No gimmicks. No tricks.
By Nishtha Soni on Dec 13, 2024
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Yash was very helpful during my rental process. He made it really easy and made sure I got the best deal.
By Melissa T on Dec 09, 2024
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KUMARI and staff were exceptionally kind and helpful.

Great space, very clean, my unit was in a great accessible location too which made things easy to move.
By Dino Di Martino on Dec 01, 2024
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Yash was so helpful and knowledgeable. He made the process quick and easy explaining everything as we went along through the rental. This location is very clean, friendly and professional. Everything is maintained meticulously. Highly recommend this location. Has Costco on the same street along with other stores nearby, including Starbucks. Thank you.
By Mark Chmielewski on Nov 29, 2024
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Took advantage of current promotion and both Yash & Anshul were very helpful, professional & polite during the entire process. Great location, clean premises & dog friendly office team! Thank you to Kumari as well - you have an outstanding team!!
By Benjamin Mazzolino on Nov 18, 2024
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Staff is very helpful and accommodating. Prices are amazing and facility is clean and well kept. Would definitely recommend
By Bernard Julien on Nov 01, 2024
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This public storage is extremely professional, clean, and calm. The front desk staff and managerial staff are polite, thorough, and extremely detail oriented. Thank you to Yukta for all of her help, and amazing positive attitude the entire time. I highly recommend this location.
By T Moon654 on Oct 08, 2024
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Great Experience at Public Storage!

I recently rented a unit at Public Storage, and my experience has been excellent. The staff was incredibly helpful and friendly, making the rental process quick and easy. The facility is clean, well-lit, and very secure with plenty of cameras and gated access. I also appreciate the climate-controlled options, which gave me peace of mind knowing my belongings are protected.
By Thahani Farook on Oct 03, 2024
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The staff at this location are warm and welcoming! Also, the pricing is reasonable, and the location is super convenient. I would highly recommend this Public Storage location to anyone looking for a reliable and safe place to store their things!
By Rutuja Bandiwadekar on Oct 01, 2024
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Right from when I called till I was done with my rental Yash handled it with utmost professionalism. He was very patient and helpful. Would definitely recommend this location for self-storage.
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Additional business details

Public Storage Canadian Properties (TSX: PUB) is a publicly held limited partnership that has invested in mini-warehouse storage facilities. We are a full-service real estate company engaged in the acquisition, development, syndication and management of real property. Public Storage Canadian Properties and affiliates own over 2.7 million square feet of properties located in four provinces.
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