Access Storage - Mississauga

Verified by N49

This was way easier than we thought it would be. Thanks to Jamie and her friendly nature and bubbly personality, we felt right at ease. The facility has character and meeting Jamie was the best part. I will recommend this place to anyone and everyone! Cannot thank you enough, JAMIE!

Chris you managed to make what could have been an extremely stressful time into a smooth experience.
Words can’t express how thankful I am to have received your support. Thank you for accommodating me on my reservation.
You are appreciated! Wishing you all of the best!

Chris & Jamie are fabulous agents. They are so helpful and patience. They went over and beyond to assist us in getting our lockers.

I will highly recommend Access Storage to my family and friends.

My experience with Access Storage was great. It was affordable and I had no issues to get a storage locker unit for my things. There's different size storage units to choose from, whether you have many items or just a few items. The online account is straight forward and easy to navigate when making your monthly payments, which includes different payment options. Overall I never once had an issue or a complaint for the time I was using a storage unit. I can truly say I was satisfied and I appreciated how respectable and friendly the customer service was throughout the duration I was using the storage unit. I would definitely recommend this business to anyone looking to store their items.

Chris was extremely helpful on my visit into the office. Took him no time at all to come up with a solution for my needs. This is my first time using any storage services and he made it very easy and straightforward.

Thanks Chris!

I would leave another review, but I can't leave 2 so I will update my review.

Went back to get something handled and Jamie was also excellent in helping out. Made the process very easy for us and its great that both times I've needed assistance it has been very seamless.

So thank you to Jamie as well!

Had such an amazing experience with Jaime from the John Street location. She was very kind, very respectful and extremely patient explaining everything to my parents and showing them their options. She is a wonderful person who just wants to help and make the entire process as easy as possible for the customer. I would recommend this facility to anyone who needs a unit and to ask for Jaime she was just amazing. Thank you for all your help.

I had an excellent experience with this storage manager, Chris. He was very kind and friendly throughout our interactions, which made the entire process much more pleasant. What impressed me most was how helpful he was - he went above and beyond to assist with my storage needs and answered all my questions thoroughly.His professionalism really stood out as well. He handled everything efficiently and maintained a courteous, knowledgeable approach from start to finish. It's clear he takes pride in providing quality customer service.I would definitely recommend his services to anyone looking for reliable storage management. The combination of his friendly personality and professional expertise made for a truly positive experience.

My husband and I needed to obtain a storage unit on behalf of a family member who was out of the country. We chose to look first at Access Storage - 37 John St, based on its close proximity to our family home in Mississauga. Upon entering the on-site office, we were warmly welcomed by Manager Chris at the front counter and staff Nisha who was taking a phone call. Chris listened patiently as we explained our situation, outlined our storage needs and asked him a TON of questions, as this was our first time needing public storage. Chris answered all our questions and addressed our concerns. He discussed the security measures in place, covered the various storage options including costs, explained the billing procedure, and informed us of current promotions. He even took the time to show us around the facilities and suggested a couple units we might be interested in. We expected it to be a daunting task to obtain a storage unit, but instead we experienced a pleasant seamless process and we left confident in our decision to rent a storage unit here.
Thank you, Chris. 5* service all the way !

Last minute situation and they were very helpful in alleviating our situation.
Safe clean units.We will finish our storage rental on March 13th . We were very happy with access and service.If you're running a small business renting a unit would be a feasible plan.Very friendly service!** Don't forget you can leave an unwrapped toy here at Christmas for Toy Mountain!**

I want to give a big thank you to Chris Nannan and the whole team who have just been incredibly kind, helpful and understanding with all our storage needs. My family and even colleagues have all had awesome experiences storing with this location. I am incredibly grateful and if I have any more storage needs in the future I am certain to store with you guys!

Although I ended up renting somewhere else being closer to home, I feel the service and attention is worth mentioning. Very caring staff. I will absolutley be knocking on their door after my move for something more permanent for my storage needs.

I had a remarkable customer experience with this location specifically Chris N. Chris did a phenomenal job providing me with all of the options for a temporal rental unit. Prices were beyond reasonable. The rental unit was very clean. I had access to multiple trollies so my move in was relatively seamless and very smooth.

Chris literally took the common headaches and hassles typically associated with moving out of the process. His attention to detail was also greatly appreciated. Chris was intentional to ensure I thoroughly understood the terms and conditions of the contract, which I also greatly appreciated.

The line was fairly long and most people in the line were repeat or returning customers who also spoke very highly about the facility as well as Chris. Thank you Chris for going above and beyond and taking the time out of your busy schedule to ensure I got a great unit at a great price and for making all accommodations to ensure I also got a great location. Keep up the great work you are an exceptional manager and individual.

My overall experience with this company is good, but I can't recommend this location to similar people for a few facts. I wanted to store my motocycle and rented a 5x10, here are the issues:
1. there are no 5x10 units on ground level at all. Unless you need a bigger unit, this location is not going to be your best choice
2. the lifts inside have autoclosing doors and they are heavy, and you are not allowed to use door stoppers, so it's nearly impossible to move your bike in or out by yourself

As a suggestion, you can make your unit listing more clear on if they are on ground level or upper level. Once you do, I would reconsider my review.

Update:
They called me and offered me a bigger unit on ground level for the same rate. Although I'm not going to accept it because it won't be a long term solution and I hated the feeling of using review as blackmail, I increased the rating for their effort.
I don't think I can give 5 star simply because the cap is from the design of this location, and I'm sure you can't keep giving out the same offer.

Set up a unit with Nisha today and she was amazing and super helpful. Found me the closest unit to another my family has storing stuff from the floods this past summer so we have room to sort it all out before bringing it home easily. Very fair price for the unit too. Only $28 for the first month. Would highly recommend this facility if you’re looking for a storage unit.

Chris Nannan was great customer service, very informative on pricing and gave us many options. Would highly recommend seeking his help when looking into storage units. A+

Would give 10 stars+ if I could amazing.

My overall experience with this company is good, but I can't recommend this location to similar people for a few facts. I wanted to store my motocycle and rented a 5x10, here are the issues:
1. there are no 5x10 units on ground level at all. Unless you need a bigger unit, this location is not going to be your best choice
2. the lifts inside have autoclosing doors and they are heavy, and you are not allowed to use door stoppers, so it's nearly impossible to move your bike in or out by yourself

As a suggestion, you can make your unit listing more clear on if they are on ground level or upper level. Once you do, I would reconsider my review.

Amazing customer service. Chris was fun and helped me out with all the details and got me a very good price. Definitely recommend it

The promo was amazing and the staff was so friendly. Nisha, Damanpreet and Chris have been so helpful and thoughtful throughout! I suggest and say Hi to the amazing staff when you are in. The promo helps so much in the economy as well. I love it!

Chris Nannan was great customer service, very informative on pricing and government us many options. Would highly recommend seeking his help when looking into storage units. A+

Would give 10 stars+ if I could amazing.

Had an amazing experience with my first check-in with Chris! He offered me exceptional customer service and as such I highly recommend this warehouse for its space and his amazing customer service.

Very courteous and professional from moment we stepped into acquire information and eventually acquiring a unit! Chris was exceptionally well versed and extremely professional!
Would definitely recommend this location for anyone's storage needs!

Chris & Nisha is very friendly guy and very good nice chat. The place is great and supportive people.

Thank you for your service 37 john access storage

I was with them for 3 years. In all these years it was like I have my items in my personal room where I can access it anytime without any problem. The staff were very friendly and the place was kept clean all ways and safe. I will recommend this place to anyone who wants to keep their items away from home. Thanks Access Storage 😊.

Staff were incredible help and super kind. They went above and beyond their standards. Definitely would recommend anyone to come do business here

Chris was amazing, he got me the locker I needed and worked with my budget. My car is very low profile and it was scraping going into the locker. Chris brought scrap plywood and helped me elevate the car to have it role in smoothly. I am beyond impressed and thankful to have Chris help me out today, he has set the bar high.