By EVAN Z on May 10, 2026 Verified by Google Public Storage

Claudia is an exceptional staff! She is professional, organized, and made the whole process incredibly smooth. The facility is well-maintained, and her customer service is top-notch. Highly recommend her if you’re looking for a stress-free storage experience!

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By Fergussen on May 4, 2026 Verified by Google Public Storage

Alev and Claudia were super friendly and professional. As it was my first time renting a storage unit and they provided all the details I needed and answered all my questions and concerns, which made the entire process simple and stress-free!

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By Charles Lechner on March 31, 2026 Verified by Facebook Public Storage

I had an absolutely outstanding experience with Public Storage in Calgary, and I can’t recommend them highly enough.

I flew in from the United States to purchase a car and, at the last minute, the storage facility I originally planned to use fell through. With only about an hour to figure out a safe solution in a foreign country, I was understandably stressed and scrambling.

That’s when Claudia and Alev stepped in—and they were nothing short of phenomenal. From the moment I walked in, they treated me with genuine care, urgency, and professionalism. They went above and beyond to make sure I had a secure place for my vehicle, and they made the entire process smooth and reassuring during what could have been a very stressful situation.

Their customer service was truly world-class. It’s rare to come across people who are not only excellent at their jobs but also so kind and compassionate.

Claudia and Alev turned a potential disaster into a seamless experience. I’m incredibly grateful for their help and wouldn’t hesitate to recommend this location to anyone.

Thank you both again—you made a lasting impression!

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By Masood Ravi on February 28, 2026 Verified by Google Public Storage

I had an excellent experience with Alev & Eleazer. They were friendly, professional, and extremely helpful in guiding me through the rental process. They made sure I understood all the options and even gave great tips on organizing my unit. The facility is clean, secure, and well-maintained, and the staff went above and beyond to ensure my experience was smooth. Highly recommend this storage facility!

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By Hollyann Feluch on February 25, 2026 Verified by Google Public Storage

Alev and Claudia were absolutely wonderful! They were kind, helpful, and made storing my Grandfather's belongings easy and stress-free. Truly great customer service!

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By Destyni Basil on December 20, 2025 Verified by Google Public Storage

I had an absolute wonderful experience with Laura & Alex. They made sure I knew exactly what I was getting and how to get in and out of the property they were both an absolute delight to work with :)

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By Darren Bezzant on September 29, 2025 Verified by Google Public Storage

Alev and Laura took great care of me, and quickly got me the locker space I needed. On a Sunday!

Went back a couple of days later for boxes, and the same great service.

Thank you both!

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By Pierre Naoufal on September 17, 2025 Verified by Google Public Storage

Such a great experience at this storage facility. Alev and Eleazar are amazing. They were very pleasant to talk to and highly professional. They took their time to explain everything I had to know to set up a unit at their facility. Thank you !

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By Nicholas Jirungu on September 17, 2025 Verified by Google Public Storage

I had a great experience with Laura and Eleazor at the Storage unit along 23rd Street! Exceptional customer service in a secure, clean, and well-managed storage facility.

Highly recommended!
Oscar

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By MJ and Cousins on September 15, 2025 Verified by Google Public Storage

I truly appreciate their service especially to ELeazar and Laura. I'd been guided and really assisted me with the things I need to be able to get the best storage for me. And if only I could give more than 5 stars with that review I definitely give 10 stars for him.. Thank you so much Eleazar and Laura. God bless you always.

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By Niabouy walbers on August 18, 2025 Verified by Google Public Storage

I had such a great experience at the Barlow location, all thanks to Laura and Carmen. They actually stayed after hours just to help me get set up with a new storage unit, which meant so much, especially since it was last so last minute.

Both of them were super kind and helpful throughout the whole process. Laura was incredibly friendly and welcoming she made me feel comfortable right away. Carmen made the paperwork really easy and took the time to explain everything clearly so I knew exactly what I was signing.

Honestly, their customer service was above and beyond. If you're looking for a storage place with staff who genuinely care, this is the spot. Thanks again, Laura and Carmen you truly saved the day!

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By Andriy Bovkun on June 13, 2025 Verified by Google Public Storage

From the very first moment, I was welcomed as a truly valued guest. Every interaction made me feel genuinely cared for, even though my storage needs were very modest.

The facility is clean, secure, and easy to access. Communication was always smooth, and the team showed both professionalism and a personal touch that’s rare to find these days.

Highly recommended — it was a real pleasure working with you!

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By Steffany Haynes on June 1, 2025 Verified by Google Public Storage

Exceptional customer service! Alev and Laura were phenomenal, guiding us seamlessly from our initial phone inquiry to our in-person visit. Alev, in particular, demonstrated genuine understanding of our unique needs and provided effortless solutions. We’ve relied on Public Storage for every home transition, and their consistent professionalism makes them our top choice. We highly recommend their services to anyone navigating a move or life change.

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By Beth Draper on March 13, 2025 Verified by Google Public Storage

Laura was very thorough with her explanation of everything for my rental. She was very kind and considerate to her colleague as well.

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By Cassandra Toussaint on March 11, 2025 Verified by Google Public Storage

The Public Storage staff member who helped me, whose name I apologize for not remembering, made me feel extremely welcome while also providing clear and concise explanations, inspiring me to highly recommend the facility and praise the exceptional quality of its customer service.

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By Sue Ann on March 6, 2025 Verified by Google Public Storage

Great place for storage. Alev and her staff are very friendly and helpful. The property is very clean and secure.

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By Torsten Weiss on February 23, 2025 Verified by Google Public Storage

Absolutely spot on. Very professional yet peronal attending staff. Never put anything in a storage unit before. They helped tremendously and went out of their way to make it happen. Thanks guys.

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By Omotola Alexandra on February 3, 2025 Verified by Google Public Storage

I had a really nice experience at the storage facility thanks to the amazing assistance from Alev and Laura. They were both incredibly welcoming and very helpful. Alev took the time to explain everything clearly, so I understood exactly what I was paying for. Plus, I got a great deal!. Thank you, Alev and Laura, for your warm service!

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By Patricia H on January 26, 2025 Verified by Google Public Storage

The kindest and nicest people that I’ve ever come across. Your company is very lucky to have them as your employees.

Alev, Eleazar & Laura. Thank you so much for helping me out with my storage needs. Much appreciated!

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By Joy on January 17, 2025 Verified by Google Public Storage

Thanks for Alev helping me today!! She is super outgoing and kind🥰Welcome and say hi to me when I parked in front of front dest, and she showed me around the storage, introduced evrything very detalied to me!
Also, Eleazar is very responsible and help me transfer the order to here even though I got wrong location! The customer service is perfect here!! 👍🏼
If you are struggling about two locations around NE, I highly recommend you come here, because you don't need to worry about anything!! Trust them and they will take care of you~
💜💜💜💜💜💜💜💜💜
ALEV& ELEAZAR
1000000000 OUT OF 10
Please reward them for working so hard! ！

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By Natasha Evans on December 2, 2024 Verified by Google Public Storage

Thank you so much Eleazar, Laura, Carmen and Alev. You gave my mom and I outstanding service and we are so grateful. You helped ease so much stress with our move. I highly recommend this location!

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By Tabitha Camm on December 2, 2024 Verified by Google Public Storage

I am blown away by the outstanding customer service at this location. I had a very stressful move across Canada, and I had to get a storage unit for the remainder of my belongings. The staff at Public Storage were so helpful, resourceful and accommodating! Thank you to Eleazar, Carmen, Laura and Alev for the amazing service.

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By Alan Hamaliuk on November 4, 2024 Verified by Google Public Storage

Really helpful and friendly staff. Access in and out of the complex was easy and I had no problems. The problem I had is the price kept going up and up. I was there 4 years and there was No reward for loyalty so not a chance of staying!

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By Pammy Jean on October 9, 2024 Verified by Google Public Storage

Extremely disappointing experience with this location. First, when I went to sign my service agreement, the regular property manager was not on duty and a relief manager was covering. This is all well and good, except 2 days later when I went to put my items in storage, my agreement was not set-up correctly and I could not access my storage locker. Keep in mind, I had already paid for the locker as I paid when I went in to sign the agreement in the first place. Then, I called approximately 1.5 months later to make a subsequent payment, and to inform of cancelation of service, the regular property manager (who I did not deal with) started quoting misinformation and telling me I had to pay for storage even when it would not be used. She started referring to me as hunny, and told me I needed to seek out the relief manager that covered for her to help me resolve my issue. Absolutely ludicrous customer service position, when I would have no way to know where the relief manager came from. I asked to speak to a regional manager who would be responsible for that location, and the location the relief manager was from. She refused. When I asked for her name, she hung up on me. Now I am fearful of repercussions, and that the property manager here will block access to all my possession in storage there. Just the absolute worst feeling and experience when you entrust places like this with all your possessions.

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By Dorina Catrina on October 8, 2024 Verified by Google Public Storage

Absolutely amazing customer service!!! Extremely knowledgeable, patient, understanding and down to earth. Both Alev and Eleazar made my experience a wonderful one. I can’t thank them enough! ❤️

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