Denny's

Verified by yext

i was at dennys for a late lunch when i witnessed 2 manageres yelling and personally insulting a server they were freaking out on her and she was crying they were calling her names i noticed the name tag of one manager his name was greg. this continued for more than half an hour barating this server and none of it from where i sat behind them was any of the insults and comments on a professional level it was all about what they thought of her personally.
i work in management with customer services and happen to know that this is harassment and absolutely unacceptable at anytime under any condition.
as well as the lack of service. the place was a mess people being ignored .
i waited 15 minutes after being sat to get a drink order and another 20 before my drink came. the food was soggy and cold from sitting on the counter on a tray not even in the window when it did finally arrive.
now i understand that when servers are busy eating at the counter texting talking on phones and visiting that that work can get in the way of their social life..
i tried to speak to the manager grerg who was behind me belittling and insulting a server who rudely pointed the obvious that he "was clearly in the middle of something".
between the poor service and the disgusting behavior of management i will not be returning and have passed this experiance on thru facebook and myspace. i will also be writing an editorial to the star phenox!
i cannot believe how this dennys is run!! ihave eaten at dennys all over canada and have never seen the likes anywhere else!!
i will never return!!

Worst experience ever. Walked in and there was garbage everywhere, all over the floors, looked like a tornado went through. Way to many staff on, no one was doing anything. Friends of the staff were behind the counter eating food. Staff was eating food behind the counter in front of customers. Even though it was 9PM doesn't mean you can do this kind of nonsense while at work, you'd think this would be the down time when you would clean up the restaurant! From what it looked like there was 2 managers on at the time and they didnt seem to mind all the disgusting stuff occuring. The food was not good either, it sat on the counter for a good 15 minutes before out waiter decided to stop visiting and bring us our food. He never came back to see how our food was or anything. I WILL NEVER GO BACK TO DENNY'S!!!!