Home Depot

American owned and operated

I went to Home Depot Nanaimo this morning trying to purchase some treated posts I was in search of 4x4x10 posts and they were down in inventory , it took me half an hour to search through half a pallet to find 4 good posts . When I went through the cashier (who was super friendly) I asked her for a small discount on the 4 posts as although they were good they were still full of knots and slightly twisted and I had spent over $4000.00 dollars in the last year at Home Depot . She informed me she couldn't discount lumber only the service counter could then the store manager walked by and she asked him . He came over looked at them said they were good and no discount and walked away with no only rude comments to me . I followed him asked him his name as he never had on a name tag or an apron . He said he was the store manager and his name was Mike Duvet yet my store receipt says another name for store manager. I believe Home Depot needs to send their store managers to sensitivity training as with Lowes moving into the trading area he has lost a customer.