By Haoxuan Huang on June 14, 2026 Verified by Google Public Storage

Excellent service and a great facility! I’ve used this storage multiple times and have always had a positive experience. They offer a variety of unit sizes, and you can often find good discounts available. The staff here have always been supportive, friendly, and helpful. It’s definitely a wonderful option for storage if you live in downtown Hamilton.

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By lorraine smith on June 3, 2026 Verified by Google Public Storage

No place is perfect but I think this is a solid storage facility. It seems clean.
Had a few hiccups to start with the carts however it was quickly rectified. I may have to up my stars. I just started so I do want to wait until I have been here awhile.
Staff are nice and quick to respond.
No complaints so far.

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By Lynn on March 2, 2026 Verified by Google Public Storage

Moving is stressful and they made it a lot less stressful. Excellent, friendly staff, very competitive priced with great deals. Clean facility, well kept. Very pleased that I used Public Storage

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By Simon Leung on March 1, 2026 Verified by Google Public Storage

Staff make the place great! Shoutout to Tim and Emma for their incredible patience and professionalism in helping us find a space and manage the paperwork.

Been using this facility for a year now and it's been a very positive experience.

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By Teresa Geoghegan on February 1, 2026 Verified by Google Public Storage

I had an excellent experience with Public Storage. The customer service was excellent thanks to Marika and Manu. They were incredibly helpful, patient, and took the time to explain everything clearly. The pricing is also very reasonable. I would highly recommend them to anyone in need of storage solutions.

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By Lawal Yusuf on January 1, 2026 Verified by Google Public Storage

Moved in during the month of October and the experience was smooth and without any hitches, right from the booking online to the office check in. Checking out was even easier, and hassle free. The location was particularly good as I found it quiet and very convenient. I will definitely use them again if the need arises.

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By Splinter on October 27, 2025 Verified by Google Public Storage

Just moved in and the service was incredible. Emma gave me a tour of the facility and showed me the available units I was interested in renting. Move in process was seamless and security/cleanliness both seem top notch.
Will update in a few months, but seems very promising

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By Lucy Fraschini on October 14, 2025 Verified by Google Public Storage

As far as this Public Storage goes, it's clean, well located - easy in and out, ample parking, elevator a plus and customer service definitely a five star. Getting/Setting up a unit at this location was easy and competitively priced. Definitely would recommend 👍

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By Shane's Home Renovations on August 11, 2025 Verified by Google Public Storage

Been using this facility for storage for almost a year now, great customer service. Im not overly enthused about the monthly price fluctuating before 1 year, and specifically had it explained that it could be at anytime this price can go up.... but it is what it is if you need it. Reasonable pricing, just dont like it fluctuating like that

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By Lorraine Valmadrid on May 27, 2025 Verified by Google Public Storage

This location is convenient for downtown Hamilton. Good customer service. Staff were helpful and were reassuring about the security of our things. Storage can be expensive, so take advantage of available promotions. Access to the facility was easy after hours and staff are available everyday of the week. This was helpful because we moved on a Sunday. All in all, friendly staff and convenient location are highlights!

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By Mark Ewer on April 18, 2025 Verified by Google Public Storage

I looked at 3 sites for storage for my Rotary Club and I felt Public Storage on Hess St North was the best option. Staff were very helpful in explaining options of size and price - this was important for a small organization that tries to keep costs down so it can give funds raised back to the community. Public Storage is clean and well organized. We have 24/7 access if needed and was in a good location, easily accessible to club members. I expect this is the permanent home for the storage needs of the Rotary Club of Hamilton AM.

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By D Palmer on April 12, 2025 Verified by Google Public Storage

Great place to store my stuff.

Hasn't even been a year and my bill went up already at completely random by 20 bucks.
That kinda sucked...Other than that this place is clean and very easy to access. Has ramps, elevator and carts.

Ooh and I wasn't even offered the dollar first month discount when I first signed up. Make sure you mention it otherwise you won't get it

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By Tim Corrin on April 12, 2025 Verified by Guest

Place is clean and Office staff very helpful

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By manan vaid on March 26, 2025 Verified by Google Public Storage

Super quick process and very competitive rates. We came in at 5:10ish (Office closes at 6) and Brandon still helped us with a bright smile and energy. Super clean facility and moving the bulky stuff was a breeze thanks to the massive dollys they got!

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By Elbrody 99 on March 17, 2025 Verified by Google Public Storage

Hess Street location is convenient for its short walk to the Victoria Park area. Various shapes and sizes of storage units (promotional rates apply for some, check website for price and discount list). Good access hours (05:00-22:00 daily). Restroom available during rental office hours (must borrow key). Well secured with electronic gate and entry door to building. Each unit door is locked by padlock (can use your own). Attention is paid to pest and fire control. Units can be reserved for thirty days at no charge. Stop in at least an hour before rental office closure to get a tour of the different units. Emma is particularly friendly and professional. Recommended, cheers.

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By Laurie Smuk on February 22, 2025 Verified by Google Public Storage

Emma and Pat were great to deal with! As I have never rented a storage unit before, Emma answered all my questions with patience and politeness....also truly appreciate the time they took to help me with this rental and also how easy it was to get everything moved in !!

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By Kareen Hall on February 19, 2025 Verified by Google Public Storage

Pat was awesome! He was very thorough and detailed about the process and extremely friendly. The facility is very clean and the prices are very reasonable. Thank you my move-in was very smooth.

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By Nathan Roik on January 28, 2025 Verified by Google Public Storage

Great storage facility. Very clean and temperature is well controlled. Best part is the staff. Extremely professional and very helpful. Pleasant group to deal with! Would definitely use this facility again if the need arises.

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By richard seeley on January 27, 2025 Verified by Google Public Storage

Brandon was very helpful in finding a smaller unit which was less expensive than the one I had been renting for several years. Much appreciated.

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By Joe Moe on January 1, 2025 Verified by Google Public Storage

Convenient location. The property is clean and well kept. The staff is polite and professional and the price is reasonable

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By Sarah Hodgson (Cubbiemolly) on December 20, 2024 Verified by Google Public Storage

Very friendly service and clean premises. We have used this storage facility twice now and have been happy both times. Both easy access and secure.

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By Peter Gaspar on December 2, 2024 Verified by Google Public Storage

Used this facility for about 3+ years. Clean, climate controlled and secure, never had any issues. Updated cargo elevator and exterior security access gate installed recently. It's also nice that they changed the access hours to 5am-10pm. The only downside is the price. It is a bit pricy $166+tx/mo for a smaller unit, but I suppose you pay for the convenience of it being in-town. Would definitely use again if the need arises.

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By Aaron Panter on October 1, 2024 Verified by Google Public Storage

Rented a storage unit and had an exceptional experience with Public Storage. Great security, friendly staff. Never had a problem! Would highly recommend them to all friends and family! Keep
Up the great work!

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By Emilee Sagazie-Walton on September 14, 2024 Verified by Google Public Storage

The staff is super friendly! Pat was so nice on the phone yesterday and today Ivy was an absolute sweetheart showing me around and helping with paperwork! The place is clean and well organized. They have all your moving supplies too!

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