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Last updated: Over a year ago
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Pharmacies and Drug Stores
About Shoppers Drug Mart
Shoppers Drug Mart is Canada's largest retail drug store group meeting Canadians' health care needs for over 30 years. Go to full description...
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Very nice experience ,Today I had my second vaccine shot at the pharmacy and the pharmacist B savalya helped me was really nice pharmacist, he explained to me everything about the vaccine, and he checked if I’m doing ok after the vaccine. Thank you shoppers to have just a great people like him ..
I like the store, but the people in the pharmacy at this particular location are so rude! They rush you on the phone and practically hang up on you, and are just plain miserable when you go to the counter. The only reason I go here is because I don't have to pay for parking unlike the other pharmacy in LaSalle (where they are very polite)!
I CALLED IN MY MEDS FOR THE TEAM TODAY AND ALL WENT GREAT EXCEPT I FEEL THEY SHOULD CALL ME BACK TO LET ME KNOW THEY DID CONTACT MY DOCTOR AND THE MEDS WERE READY ,,
JUST SOME CUSTOMER SERVICE ADVISE
JUST SOME CUSTOMER SERVICE ADVISE
I had a bad experience the other day with a rude pharmacy employee named Stacey who was ignorant, misinformed and clearly not the type of person that should be servicing the public. Her boss should definitely update her on her role at the store. Stacey....you ain't the owner ;)
staffing at this store is not always optimal....the pharmacy staff are extremely personable for the most part...though there are a few with a personality complex which begs to one to wonder why are they dealing with the public.....occasionally expired OTC drugs are sold on sale....
The staff here are really great and go out of their way to provide top service, always very friendly and helpful. They are truly a terrific team of sales people. All the depts work great together in all types of situations. Truly a great shopping experience whenever I shop there.
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Additional business details
Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for over 40 years. What was once a small pharmacy in Toronto has grown into an organization of over 925 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.