Business claimed
Last updated: 23 days ago
Listed in:
Electronics Stores
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Computers
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Cellular and Wireless Phones
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Home Theatre
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Small Appliances
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Photography Supplies
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Automated Doors
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Video Game Stores
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Office Supplies and Equipment
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School & Teaching Supply
About Best Buy
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve p Go to full description...
Contact information
M-Sa 10am-7pm, Su 11am-6pm
Best Buy, Thunder Bay Reviews (4)
Purchased W/D set from them & had nothing but problems with the LG Washer.. Manager promised an exchange if there was something wrong with it as it was a Floor Model.. He said, "Switch it out, no questions asked." Sure enough it leaks & sounds like its giving birth.. Horrible!! After numerous phone calls and again promises to exchange it for a new one getting the run around for 2months Im told to call Geek Squad.. WTF.. Now who the hell wants a brand new appliance that has to be fixed right away!!!!! STAY AWAY FROM THIS STORE.. They are Vultures!! Absolutely disqusted with Customer Service!!!!!! If you like JUNK, go to BESTBUY....!!!!!####
Horrible customer service. Poorly trained staff. Zero accountability. I promise you, if you buy from Futureshop Thunder bay, you will feel the same way. This could be their new company motto! lol but seriously, don't buy from here, ever.
I recently purchased a computer from them, not only did the computer break on me 4 weeks later, but the 199$ warranty I bought didn't cover anything, not even the shipping back to the factory. (Which I was told to do myself) Bottom line, everything you hear about this place is true.... They don't care, and they just want a quick sale. They are arrogant and have no commitment to the product they sell... Stay clear of Future Shop.
Good deals and no runaround thumbs up from me.
Additional business details
Payment methods accepted:
American Express, Android Pay, Apple Pay, Cash, Financing, MasterCard, Visa
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.