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Carry Out Fast Food
About Tim Hortons
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This tim hortons branch has a poor customer service I always stop in this location between 5:50 to 6:04 am to get my coffee going to work we had long line up inside tim hortons, the staff didn't care us waiting too long, I saw six to eight people serving drive thru while nobody serving us. The staff are not organized, for fifteen minutes waiting line up as I have to catch the bus viva bus and still I did not get my order which I already paid it is very uncomfortable being a loyal customer taking for granted, whereever I go I always go to timhortons to get my coffee but I haven't experience the way they treated their customers on this branch. I understand if it happens once but this happen for the third time. As a loyal customer of tim hortons I don't complain that much but if it happens always would you be happy as a customer on this branch? Just like today I ordered coffee and bagel after waiting too long and my bus is there at 6:04 still I did not get my order so I have to go.
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Additional business details
The Tim Hortons chain was founded in 1964 in Hamilton, Ontario. The chain’s focus on top quality, always fresh product, value, great service and community leadership has allowed it to grow into the largest quick service restaurant chain in Canada specializing in always fresh coffee, baked goods and homestyle lunches.
The first Tim Hortons stores offered only two products – coffee and donuts. The selection of donuts to enjoy was highlighted by two original Tim Hortons creations, the Apple Fritter and the Dutchie. They became the most popular donut choices in the 60’s, and remain two of the most popular today.