Public Storage

Highly recommend Public Storage! Huge Thank you to Jatin and Stephen for excellent management. Everyone is so helpful and personable. Facility is very clean and welcoming! Can't say enough positive things about Public Storage! Thank you!! ⭐️⭐️⭐️⭐️⭐️

The facilities are always clean. I've never had a bug or rodent issue (mice ate my furniture once at a competitor facility). The staff are always friendly and helpful). I have been a repeat customer for over 15 years now. I have never had a negative experience.

Superior experience. The manager is a very organized and helpful woman who is absolutely wonderful to work with. She has made our experience very easy and streamlined. We'll be using this storage facility's services again. The facility is also super clean and professionally maintained.

I had a great experience renting a storage locker at Public Storage yesterday. This location is very good, right next to the skytrain station. Sarah and the property manager Jatin were both really helpful and made the whole process easy and straightforward. Sarah was friendly and patient. The facility itself was clean and secure. I appreciate their excellent customer service and would definitely recommend this location to others. Thank you again!

I got 50% off the first three months option and paid up front for those three months. Cancelling at the end was super easy.

I just moved out from the Rupert location, and after my experience, I am happy to give this establishment a 5 star review. :)

I rented the smallest locker available, which is a 5'x5' space (8' ceiling). Upon opening it, it was nice and clean and felt bigger than 5 square feet, but alas, I did not actually measure the dimensions myself.
You could likely fit a small apartment's worth of belongings in this unit if you dont own a whole lot of stuff, and have a small couch.
The first month was free as advertised, but you need to be renting more than just one month to get the deal as far as I know. So essentially, you still need to pay for your second month up front, but that first month was still free.
My rent was roughly $120/mth after the free month. I'm not sure if that's an average price or not since this was my first time renting a storage unit, but i wasn't upset with the price. That comes to about $4/day when you think about it.

I recommend renting closer to the beginning of the month if you want your money's worth because I made the mistake of renting my unit on the 15th, so I really only got the half month for free, which I have no complaints about, since that was my fault.

You do have to bring your own lock or you can buy a lock there. I bought my lock there and it came to around $10 give or take.

The staff were friendly, knowledgeable, and helpful as well! I would definitely recommend this location to a friend in need of a storage locker. :)

- Kitty F.

Very smooth experience (used 2x over 4 years), 10-15 minutes to get the paperwork done, office staff very helpful and friendly. Pricing structure a lot clearer than competition. Easy access at skytrain station / Lougheed.

First time renting a locker and such an easy, efficient experience. The space was clean, and very tidy. Harkirat was extremely helpful, showing me the space and helping me get the first few items in there. Couldn’t ask for more!

I went to Public Storage yesterday, at the Rupert location in Vancouver. I would like to thank Jatin Vig for patiently showing all units I wanted to see. Thanks to him, I could choose the one that best suits my budget. I felt welcome and valued as a client. I was also concerned about rodents. However, Jatin showed a very cute unit that belongs to a service cat, who keeps them away. I went home reassured that my belongings are completely safe.

Excellent service. Very nice staff especially Jutin. I rented for 3 months 50% discount it's huge discount. I rented storage size medium 5 x 10. Elevator is excellent and many dollies you can use for free to move your stuff from your car to your storage locker. They have very clean washroom all the time very clean with hot water. Service from 5 am to 10 pm. Very secure no issue at all. As whole it was great service with very nice staff. I absolutely recommend for every one needs such great storage. I kept my stuff for 12 in very secure and very clean storage. I would like to thank you very much all public storage staff on behalf of all people in Canada. It is very very helpful huge discount 50% for 3 months. I promise you will very very happy and satisfied. Thank you all guys wishing you all the best.
Rose LP

I had a really great experience using the storage units from this location! Had a great promotion in the beginning and the manger here as well as the front desk staff are really kind and accommodating! Everything was easy to use and access as well.

Always a pleasant experience when I use public storage. Great staff, and I feel confident leaving my belongings with all of their security.

I had my paintings, furniture, keepsakes all stored at Public Storage and for 8 years they were kept very safe and easy to get to as needed. I now have a permanent home and brought back all that was stored. I was so glad to have a place so close to the city and was always found the staff helpful and friendly - much appreciated.
thank you.

Great service. Steven and Anshul were very receptive and accommodating. I got everything in place and settled in smoothly with their help.
Would recommend this branch to go to as they have great customer service.

Stephen and Nishi were amazing. Thanks for quick booking and great locker location. Highly recommend there facility for your great customer service. Thanks

The staff here are the best, I have always had such helpful service, recently I had to coordinate a move and the service I recieved from Jatin, Property Manager was above and beyond, he helped me to ensure everything logistically worked out for my situation - that I have to write my wonderful experience. Together my mother and I have been long term clients, renting units on and off for 15-20 years. Everything is always very organized, secure, and runs smoothly.

The staff was able to rectify a mistake they made in my registration paperwork with no qualms. The unit’s clean; there’s comfortable access times, the office is open 7days a week, the units are climate controlled, there’s dollies to use for loading your space… it is kinda expensive though, but that’s the going rate of storage these days across the board. Be well.

I had a great experience signing up for storage at this facility.
The folx at the front desk - and especially Stephen in particular - offered excellent customer service! Friendly, organized, efficient, and professional in every way. I highly recommend Public Storage - and this location in particular. Thank you!

Staff are always friendly, professional helpful and knowledgeable. The premises are always so clean and dry! Their offers provide good value and I would highly recommend the location at Rupert & Broadway in Vancouver B.C.!

Great staff. Very helpful and able to assist in everything I needed. Super clean and well maintained facility.

The Rupert was great to rent from, they are a well oiled machine and got me a great spot quickly and easily. Also, very conveniently located right by the sky train.

Stephen was a fantastic person to deal with. He was very friendly on the phone from the start, and also friendly in person upon meeting. Stephen was very thorough with the tour, extra details, contract, and anything else that was in question. I would highly recommend coming here for your storing needs! Thank you for being able to accommodate our situation in a promptly manner. And thank you for the belly laughs throughout the interaction.

Went to rent a storage container from them they were super super nice showed me the container first …. Friendly quick and easy

The staff there is phenomenal!! Polite, explains everything in good detail without missing the important things but without putting you to sleep, the facility is clean and security is present but they're not rude, and their promos might not match the other storage places but those other places make their money up by fining you when you sneeze!! Public does not!! They're very decent people!!!
One negative thing I would say is that the carts need a lock on the wheels so that it doesn't roll away on you cause the parking area where you unload is unfortunately not an even surface due to the fact that the site is built on a very steep hill!! Oh and there's only one toilet per building, but that is the same everywhere, I just wish they all had at least 1 per floor!!
But as far as storage facilities go, these guys are top shelf !!! LoL

BTW I gave this 5 star review without any bribe or discount on my locker, and I don't give out 5 star ratings hardly ever!!! It's just my honest opinion, which is all I ever give!!

Pleasant and easy to deal with the staff. I stored my items for 18 months and didn't have any issues. Clean and well-maintained.