By Ria Talay on June 30, 2026 Verified by Google Public Storage

Great experience with this storage company! The facility is clean, well-maintained, and the entire process was easy and hassle-free.

A special thank you to Aries for his exceptional customer service. He was friendly, professional, and incredibly helpful throughout the process. He went above and beyond to make everything smooth and stress-free. Highly recommend this location!

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By Girard on June 3, 2026 Verified by Facebook Public Storage

Five-star service from Aries at Public Storage in Airdrie! Aries was professional and went above and beyond to be accommodating to my needs. It is rare to find this level of exceptional, positive customer service these days. The facility is great, but the approachable and helpful staff truly set it apart. Thank you, Aries!

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By Orange Matrix on June 3, 2026 Verified by Google Public Storage

I had an excellent experience dealing with Aries at the Airdrie Public Storage facility. From start to finish, Aries was incredibly accommodating, professional, and easy to talk to. Dealing with storage can sometimes be stressful, but their approachable and genuinely positive customer service made the entire process seamless. Highly recommend this location if you want top-tier service!

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By Rica Dela Cruz on May 26, 2026 Verified by Google Public Storage

I had a great experience with Public Storage. Aries and the rest of the staff were incredibly helpful, patient, and accommodating throughout the whole process. They worked with my schedule and were very understanding when I needed to reschedule. Their professionalism and kindness made everything much less stressful. Excellent customer service and a very positive experience overall. Highly recommend this location!

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By Ed on February 28, 2026 Verified by Google Public Storage

UPDATE Feb 28th-
I just couldn't leave out the lovely Stephanie as well. She's an absolute mensch. Our first interaction was 3 minutes before her end of shift for the day and she spent 15 mins single handedly pushing out my stuck car from near their parking lot as our first interaction. Since then it's been nothing but smiles and laughs every time we see each other. Genuinely everyone who works here is above and beyond kind, but I cannot express how much her help meant to me - especially on such a cold and blustery day.

Great price- real thankful that the units are climate controlled. Aries is an absolute doll. He walked me through the entire process and answered all my questions and just made the entire process really quick and easy.

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By D Poirier on February 27, 2026 Verified by Google Public Storage

This is my second time renting a storage unit at Public Storage. The building and units are well maintained and very clean. This is a facility that I feel confident to use for storage. The associates I have met are very helpful and knowledgeable. Thank you to Aries. Stephanie and Will.

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By John Corrigan on February 18, 2026 Verified by Google Public Storage

Staff were very helpful in answering questions (gave a tour of the unit to see if the size would work for us) and then helped in getting us set up with the contract, lock, boxes etc. They were also very personable and attentive. The space itself is very clean and well maintained. We liked that you could back the truck in and close the door to be out of the elements while storing. Dollies were available and of high quality and there are two elevators.

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By Michelle Barnhardt on November 18, 2025 Verified by Google Public Storage

I have been dealing with Public Storage for 2 years and my experience has been remarkable. It’s why I keep coming back. Brittany has been nothing but professional with a huge side of kindness especially when I was going through an extremely difficult time in my life.
If I could give her ( and Public Storage ) 10 ⭐️ ‘s I would. Highly recommend Public Storage.

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By Jeanine Shenton on October 29, 2025 Verified by Google Public Storage

My brother & I rented from this Airdrie location for 2 years. They were friendly & helpful at all times which mattered a lot as he was going through a difficult time. He has now passed away. I found that while I had to sort and deal with things in the locker the kind, caring help they provided continued. I know this is a business so I must comment on those things as well. The facility was always clean (even the bathroom) and well supervised. The availability of trolleys to move things between locker & vehicle was a bonus. Made things much easier. I have truly appreciated the staff and facility over the past 2 years and wish you all every success.

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By Branndon Moen on October 14, 2025 Verified by Google Public Storage

I was renting a unit with them for 3 years. They doubled the rate after a year. This is standard practice. But I didnt know that at the time. And I asked multiple people if it was only my unit or if it was building wide. Multiple people told me it was building wide. No it was my Unit. When I left they wouldn't reimburse me for the rest of the Month I still had left while renting my unit to someone else. Just NOT a great friendly, reasonable experience unfortunately.

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By Muriel Auchie on September 13, 2025 Verified by Google Public Storage

Terrific experience! John and Aries displayed excellent customer service. I am very happy with my rental and I was also able to purchase moving supplies at the same location.

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By Melinda McLaren on August 19, 2025 Verified by Google Public Storage

Always pleasant front staff and very helpful. The units are clean and secure.
They have a mandatory insurance you need to pay, minimum per month is 8 dollars.
We have rented 3 units over the past 10 years and have never had issues with payments or cancelations.

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By Linda Dagenais on August 17, 2025 Verified by Google Public Storage

I spoke with Stephanie and John prior to booking my storage unit. Then Aries did the actual booking at a later date. Aries is extremely knowledgeable, friendly and efficient. I left feeling comfortable that my belongings would be safe and secure. WHAT A TEAM!!! 10/10

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By John Auchie on August 15, 2025 Verified by Google Public Storage

Absolutely top notch customer service!
Will helped us with our packing needs and Brittany explained in detail with regards to storage.
Both were very efficient and friendly and Brittany even gave us a tour of the facility which was immaculate!!
Would highly recommend Public Storage in Airdrie for your packing needs & storage.

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By Hazel Drakes on June 30, 2025 Verified by Google Public Storage

The location is clean and well kept. Aries was professional and welcoming. He took the time to go through all the information and made sure we understood how to access all areas safely and easily. Great service.

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By Stephanie Morhart (MangoMermaiid) on March 12, 2025 Verified by Google Public Storage

Great pricing, incredibly clean space and the staff have been amazing everytime we had questions or needed something! John explained everything and when we had questions he was ready to help and answer them without hesitation! So glad we picked this location for our storage needs and will definitely continue using them in the future!

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By Luke Allison on February 24, 2025 Verified by Google Public Storage

Booking with John and Aries was a breeze. They worked hard to get everything i needed and were great with keeping the mood light! The unit space was nice and clean as well. Would highly recommend.

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By jessica Dela cruz on February 1, 2025 Verified by Google Public Storage

Just a few minutes ago, we went to this place and asked if we could rent a space.
Aries was so helpful! It was too cold and busy, however, he still managed to help us view the spaces available. The $1 dollar is legit! Aries helped us to see different options. He was very helpful and we appreciate it!

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By K Mitchell on January 14, 2025 Verified by Google Public Storage

Aries was extremely helpful and made sure I had the space I needed, without it being too much or too little. He took the time to explain everything to me, and left me with zero questions. The facility is very clean, and quiet. I would recommend this location for your storage needs.

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By Cecile McNeal on January 3, 2025 Verified by Google Public Storage

Jeff was amazing this morning at getting us set up during such a difficult time of life. He clearly communicated everything got us a great price and went above and beyond in making us feel welcome and comfortable! Also the month by month aspect is amazing with such great prices!

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By Sh Powell on December 27, 2024 Verified by Google Public Storage

Brittney was amazing! From phone call inquiry to my arrival within the hour! The staff in general brings back the level of customer service that use to be the norm. Customer service over all is exceptional. If I could tip for this service I would! The same level of service and enthusiasm was everytime I walked in the door and for every customer whom they knew by name!

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By mardebretan on December 6, 2024 Verified by Google Public Storage

Stephanie and John were amazing to work with to get my storage needs addressed. Such lovely people! This facility is immaculately clean and warm.
John took me through all the documents and helped me understand what I was signing.
Highly recommend this storage facility! Thanks, Steph and John!

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By admonty2000 on December 6, 2024 Verified by Google Public Storage

Really great service. The Team are very polite and helpful, the prices are great and they have promotional discounts. The spaces are very clean and there are enough trolleys for multiple people load and unloading. I had 3 units there while moving house. Really pleased

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By Shelley on November 26, 2024 Verified by Google Public Storage

Customer Service is excellent here. Brittany is friendly, knowledgeable and goes over options to find what suits you best. I highly recommend this location. It's very clean & well maintained. Thanks again to Brittany AND Aries, too.👍🏻😀
Nov.26, 2024
This location never ceases to impress me. Today I came in to rent additional storage and Will was awesome! He gave me a great deal on a second unit and reviewed all the pertinent information I needed to know. The staff here is always friendly and accommodating. Stephanie is super fun to deal with, too. Thanks to all of you for making this storage experience so smooth.
🙏👏🏼🤗

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By Laryssa Pugh on October 31, 2024 Verified by Google Public Storage

I have used Public Storage Airdrie in the past and was very satisfied. The cleanliness of the building and my unit rental was just the right size for the corresponding cost of rental. When my situation changed again, I found the need for another unit and I knew straight where to go! Again, the cost for the space I needed is manageable with the bonus of a variable payment plan. I didn't have enough money on my credit card for one option so the second option worked perfectly for my budget. The employees that helped me -Will & Brittany, are friendly, knowledgeable and were able to make my life situation as easy as possible! 10/10 would recommend to anyone!

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