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Last updated: Over a year ago
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Waterproofing
About RCC Waterproofing London
RCC Waterproofing is a fully licensed, insured, bonded, a member of the Better Business Bureau and Toronto Construction Association. Our experience combined with a dedication to customer service ensur Go to full description...
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All Reviews
50 Reviews
N49
4 Reviews
Google
20 Reviews
OPIO
30 Reviews
I appreciate RCC Waterproofing who helped me out in a bind. I just bought this place and had a small issue. They got it done!
By Vatsal Shah on
Jun 26, 2025
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Brian was amazing explaining the process. But when it came to moving forward he stopped responding. Called the company they said they will let Brian know to call me. Never did! Then again called the company same literally was told "Brian will call today!" Absolutely nothing. Business lost 15k thanks for doing this before starting the job Imagine being ghosted after the job hence 2 stars for Ghosting before.
We're truly sorry to hear about your frustrating experience with communication, especially after Brian provided such a clear explanation of our waterproofing process. That's certainly not the experience we want for any potential client. We understand your disappointment and apologize for the lack of responsiveness that led to this lost opportunity. Your feedback is critical, and we're addressing this internally to ensure it doesn't happen again.
By Mac Sam on
Jan 04, 2025
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The team did an excellent job waterproofing my home. They were friendly, quick, and thorough. I can already see the difference. I would definitely hire them again.
By Michael Simmons on
Jun 07, 2024
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VERY rude receptionist. Called to ask about certain products for a school project and she directed me to the website and said she didn't want to deal with this. Very unprofessional
We apologize for your experience. This does not reflect our usual standard of customer service. We'll address this immediately to ensure better communication in the future. Please contact us directly if you have any further concerns.
By Sharon Keogh on
Mar 27, 2024
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We highly recommend RCC Waterproofing London, from the consultation to completion. The quote was timely, thorough and competative. The repair crew was punctual, protective of the surroundings, respectful, informative and provided excellent workmanship.
Thank you for recommending RCC Waterproofing London! We're pleased to hear that you found our consultation thorough, our quote competitive, and our repair crew punctual, respectful, and informative. We appreciate your positive feedback on our excellent workmanship.
RCC Waterproofing London
1 888-766-2071
We highly recommend RCC Waterproofing London, from the consultation to completion. The quote was timely, thorough and competative. The repair crew was punctual, protective of the surroundings, respectful, informative and provided excellent workmanship.
By Deb Pilecki on
Feb 15, 2024
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I would highly recommend Moe and his crew from RCC Waterproofing London, ON. From the consultation to the quote to completing the job , they were quick and efficient and professional. Our basement foundation crack was repaired neatly- from arriving on time, laying drop cloths down, not creating dust and cleanup.
And all with a friendly manner. I felt confident and comfortable
with their workmanship.
It only took 1 hour to complete our job.
Again, I would HIGHLY recommend RCC Waterproofing! Thank you so much to Moe and his crew!
And all with a friendly manner. I felt confident and comfortable
with their workmanship.
It only took 1 hour to complete our job.
Again, I would HIGHLY recommend RCC Waterproofing! Thank you so much to Moe and his crew!
Thank you for your glowing recommendation! We're thrilled to hear about your positive experience with Moe and his crew at RCC Waterproofing London, ON. From consultation to completion, their professionalism and efficiency shine through. We're delighted that you felt confident and comfortable with their workmanship. Your satisfaction is our priority.
RCC Waterproofing London
1 888-766-2071
By Gordon Smith on
Sep 07, 2023
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Called for a quote. Had a timely inspection by Josh who clearly outlined our options. Anthony and his crew arrived today for outside waterproofing - pleasant, friendly, polite, hard working. Clearly explained the work they were doing as it was progressing. The quality of the product is impressive as was the attention to detail. As another reviewer said, "they worked like machines" and as a well-practiced team. Cleanup was exceptional. Would recommend highly to anyone.
Thank you for choosing us! We're thrilled to hear about your positive experience with Josh, Anthony, and the crew. Your recommendation and acknowledgment of our attention to detail and quality mean the world to us.
RCC Waterproofing London
1 888-766-2071
By Carla McKee on
Mar 28, 2023
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Kurt is extremely knowledgeable and helpful. Highly recommend.
Thank you Karla for the kind words of our sales rep. Glad our whole waterproofing team could make sure you were looked after. Thanks again and have a great day!
By Cory Murray on
Oct 12, 2022
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Don’t return for warranty work. Called 2 times to return with no response for over 2months and still nothing. Foundation work only a year old and leaking water again.
Very expensive and disappointing scheduling issues.
Very expensive and disappointing scheduling issues.
We sincerely apologize for the inconvenience caused. This situation is not reflective of our usual standards. We understand your frustration and will review this matter to ensure better communication and transparency moving forward. Thank you for bringing this to our attention.
By Ola on
Sep 28, 2022
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Obviously a flood in your basement is the a very stressful situation. When I contacted RCC they quickly connected me to Kurt and assigned him to my disaster. Kurt made this horrible situation well planned and made me feel at ease. I felt that things would be okay. The crew working on the waterproofing was on time and real professional. They kept the areas safe and clean. We ended up having RCC install a new sump pump and any time I had questions about the pump a year or two down the road, Kurt was there for us and with quick response. Thank you RCC and Kurt I would recommend you to anyone.
Thank you for reviewing our waterproofing company and for leaving feedback about your waterproofing experience! Glad to hear the team could take care of your basement waterproofing and make sure everything was tidy. Thanks again for choosing RCC waterproofing!
By erik horner on
Aug 08, 2022
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Had an issue with a window well and sump pump. RCC fixed the issue no problem. Great service, price, and product.
Thanks Erik for sharing your experience with our waterproofing company! Appreciate the feedback and thanks for hire RCC Waterproofing for the job.
By ryan rece on
Jun 17, 2022
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I made the right call using RCC. I can now sleep at night knowing that when there is heavy rainfall my basement will be perfectly okay! Kurt was amazing! He went over cost effective solutions and took the time to come out for multiple visits to get the job done! Daniel who did the work was outstanding as well! Overall great experience! The work is quality, looks neat and will last!
Thank you Ryan for reviewing our waterproofing services and letting us know how our waterproofing crew did! Great to hear we could get a waterproofing team to the site quickly and make sure this basement foundation repair was a great one!
By Bernard Salami on
May 05, 2022
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Thank you Bernard for reviewing our wet basement waterproofing services!
By Carolyn Ghent on
May 04, 2022
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The rep, Kurt, who came to conduct the initial assessment took the time to discuss options and possibilities, and was very professional. The team that came to install the internal waterproofing and sump pump system were very helpful, efficient, and knowledgeable. I am grateful for the time the lead installer took to talk with me. They did a great job installing and running the sump pump pipe out under my porch. Clean up was also done well. The only area to improve would be the customer service people who answer the phones - they were not well informed or very helpful, especially when I asked to be referred to someone who could answer my questions. Otherwise, highly recommend this company.
Thanks for letting RCC Waterproofing know how our waterproofing team did on your sump pump installation! Our waterproofing crews work very hard to make sure you are satisfied with their work. Thank you again for your amazing testimonial as it helps us tremendously by letting people know about our workmanship.
By Bob Egan on
May 03, 2022
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Kurt Tamowski made several visits to advise, inform and address my concerns about installing a sump pump and French drain in my basement. The work itself was fast and of high quality.
Thank you Bob for your amazing review on our waterproofing solutions! Happy to hear the sump pump installation and interior waterproofing went great! Thanks again for hiring our waterproofing crew to take care of your leaky basement!
By Prabhjot Gidda on
Apr 14, 2022
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Overall great experience, pricing was fair and the workmanship was great. Crew cleaned up after the job was done looked like they were never there to begin with. Will recommend.
Thank you so much for taking the time to review our London waterproofing services! Happy to hear everything went great with your exterior waterproofing and have a great day!
By Mary Blydorp on
Apr 21, 2021
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Kurt came to give an estimate of the work that needed to be done. He was very professional and took the time to explain the work. Photos included with the estimate were a huge help! Kurt went out his way to help. Chris and Pete completed the work. I appreciated the introductions as they entered and then began their work. I was able to see the work from time to time to better understand what was being done. Both were polite and approachable, and were eager to see how they could help get everything back in place. I would not hesitate to recommend RCC.
Thank you so much Mary for choosing our waterproofing team to take care of your leaky basement! Its great to hear your experience and thank you so much for sharing it on here. Thank you for recommending the wet basement people and we hope you have a great day!
By Darcy Maloney on
Mar 22, 2021
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Excellent customer service! From the quoting process by Kurt for an exterior and interior repair, the scheduler DJ, to the technician Moe and his co-worker. Fair price, great communication and quality work. If you have to take care of a crack in your foundation I would highly recommend RCC Waterproofing.
Thank you so much Darcy for sharing your waterproofing experience on here with everyone! With both an interior waterproofing and exterior waterproofing going on at the same time, its great to hear that at every step the wet basement crew were able to take care of you and make sure you are leak free. Thanks again for choosing RCC Waterproofing!
By Matthew Phillips on
Mar 19, 2021
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RCC repaired our basement last summer and, for the first time in three winters, we have had a dry basement. Thank you!
The work involved an outside dig along one wall and inside trenching on two other walls. It was completed exactly on schedule and on budget. The people at RCC have been excellent to work with including Kurt, Roger and Vero. When we did have an issue (caused by a different contractor) Kurt problem solved it and Roger arrived that same evening to make the repairs. Excellent service!
We selected RCC because they were referred to us and we would absolutely recommend them.
The work involved an outside dig along one wall and inside trenching on two other walls. It was completed exactly on schedule and on budget. The people at RCC have been excellent to work with including Kurt, Roger and Vero. When we did have an issue (caused by a different contractor) Kurt problem solved it and Roger arrived that same evening to make the repairs. Excellent service!
We selected RCC because they were referred to us and we would absolutely recommend them.
Thanks for the waterproofing testimonial Matthew! Glad to hear the team did a great job on the foundation crack repair and gave you a great quote on the basement repair costs. Thanks again for the review and have a great day!
By Austin Howes on
Feb 03, 2021
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Kurt was very helpful, reliable, and knowledgeable in fixing our wet basement. The team was thorough and did a great job. We are very happy with the results.
Thanks for letting everyone know how your leaky basement repair went! The team was more than happy to make sure the waterproofing job was done professionally. Glad you were satisfied with their workmanship and thanks for choosing the wet basement people to take care of the job.
By LeeAnne Moses on
Jan 05, 2021
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We had a leak in our Foundation, Kurt came to assess. We had an appt with the crew shortly after. This team is courteous and efficient. They did a great job and it was done exactly as they said it would be. The worksite was left clean and dry. Our leak is fixed and we have a lifetime guarantee. Would definitely recommend RCC.
Thank you for your kind words about our waterproofing crew. They always work hard to makes sure your basement leak repair is done to perfection which includes leaving the site in better condition than when they arrived. Thank you for choosing the wet basement people to take care of you and your foundation repair.
Just had RCC Waterproofing finish up their work on our basement foundation repair and they work diligently all day to finish the job. This included breaking up a concrete patio and the removal of the concrete. The basement leaks are no more and we shall see if the waterproofing holds up. I think they did a great job though and their reputation as one of the best waterproofing contractors in London is true.
Courteous, professional, cleaned up, just great crew overall. Top waterproofing contractors. Really felt that these guys were a great company.
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Additional business details
Email address:
info@rccwaterproofing.com
RCC Waterproofing is a fully licensed, insured, bonded, a member of the Better Business Bureau and Toronto Construction Association. Our experience combined with a dedication to customer service ensures you get the best waterproofing experience available to fit your budget. We offer the best waterproofing price guaranteed. Wet Basements are our specialty. We do nothing but waterproof basements. Waterproofing London new homes or fixing older wet basements is not easy and it comes lot unknowns. RCC waterproofing is the industry leader. Basement leaks can be repaired internally, Externally. IF its a basement crack there are several ways to repair. If its a wet basement or Damp basement those can be two totally different repairs. There is no one option to repair a basement. At RCC waterproofing we have a team of knowledgeable people that have the on site experience and history to analyze your basement problems. We provide a free written waterproofing consultation. You will never feel more secure about hiring a contractor like you will with RCC waterproofing. Your comfort will come with the first call to the warranty in the end. 25 Year guarantee on waterproofing making sure you will never have a wet basement again. There is no pressure at RCC waterproofing call anytime to ask questions or express your concerns re your basement leaks. We will be glad to answer all your wet basement questions with out any pressure for you to hire us.