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Liuna Gardens, Stoney Creek Reviews (17)
Thank you once again!!
As per usual LIUNA outdid themselves and our event at the Gardens on Saturday was phenomenal. The staff was incredible-kind gracious and extremely polite. The food was fantastic and many guests by the end of the night were stating - "BEST PARTY EVER!"
Thanks so MUCH!
Everything was "yes sweetheart" leading up to our big day, but when we voiced our concerns, we were extremely disappointed with Robert, Salman & the Board of Directors at Liuna Gardens.
Our wedding day & the weeks & months that followed were beyond frustrating. Robert completely agreed with our complaints, but he did nothing! He led us to believe they were going to compensate us a small portion for underdelivering but instead made us wait 4mths to offer us almost nothing. They blame each other & only took ownership for 1 of the 20 complaints; the bartender's unprofessional behaviour. She was negative, rude to our guests & refused to make our feature drinks! Liuna took NO ownership for the absence of our coordinator, the disgusting washrooms, awful vegetarian meals & for breaking our contract by turning on the lights early because 1 guest got too tipsy. Not to mention we had a verbal agreement to serve alcohol until 1:30am, which was not honored the night of!
We chose Liuna Gardens despite the higher price tag per plate, expecting great service & food, but they definitely fell short on their promises!
Be careful, they'll say "Yes" to whatever you want, but not put it in writing & then hide behind their contract on your big day. Liuna Gardens management is unprofessional & lacks integrity. We gave them our feedback along with a second chance to redeem themselves and they still didn't care, because they already had our money.
I will be in touch shortly to book for next year!
RIGITANO & BALICE BRIDAL SHOWER, 2010
ST. DAVID’S SCHOOL GRADUATION, 2010
ADAMO BAPTISM, 2010