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Acura of North Toronto

7064 Yonge Street, Thornhill, ON
69 reviews
Business claimed Last updated: 2 months ago
About Acura of North Toronto

Acura of North Toronto is celebrating 17 years at the corner of Yonge and Steeles in Thornhill. As one of Toronto's Largest Acura Dealerships we offer our customers unparalled customer service along w Go to full description...

Contact information

Phone numbers
Fax numbers
905-882-9661
Business hours
Today: 7:00am - 9:00pm
Business website

Images and videos (2)

Acura of North Toronto, Thornhill Reviews (69)

4.7
69 reviews
5 Star
62
4 Star
1
3 Star
2
2 Star
1
1 Star
3
Filter reviews by employee
employee avatar
Wallace Wu
Acura Leasing Manager
4.6/5 (12 Reviews)
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Masoud Hafizi
Pre-Owned Sales Manager
5.0/5 (6 Reviews)
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Shaffat Khan
Financial Services Manager
5.0/5 (5 Reviews)
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Zak Besplay
General Sales Manager
5.0/5 (3 Reviews)
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Jason Zaborsky
Sales & Leasing Specialist
5.0/5 (3 Reviews)
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Dale Sangster
Service Advisor
5.0/5 (2 Reviews)
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Tommy Lui
New Car Sales Manager
5.0/5 (1 Review)
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Mark Zehtabi
Sales & Leasing Specialist
5.0/5 (1 Review)
By non-member104070 on May 24, 2016
Lynn
Friendly dealership, professional sales, and good experience
By Carly on Mar 08, 2016
Older car
I bought a 2010 CSX from sales person Mark about 3 years ago the reason I am writing a review 3 years later is I am still so happy with my car no major problems besides normal wear and tear (brakes, tires)
the only part of my service from them that was slightly irritating was the finance man "Tommy" he was a little too persistant on extra warranties which as a young woman could not afford and turns out I'm glad I didn't since my car is still doing great! Overall great service and prompt assistance! Would go there again!
By non-member93460 on Oct 17, 2015
Review for Roger yip at Acura of North Toronto
From the moment that I contacted Acura of North toronto.I have been able to receive information and responses very quickly from Roger Yip. As a result, I was able to acquire the automobile that I wanted and I am thrilled with my purchase! Thanks, Lucky, and everyone else at Acura of North toronto.
By Z K on Oct 28, 2014
5 stars for Jason
Jason Zaborsky is an exceptionally helpful sales & leasing specialist. He was true to his word and kept to everything that he has promised us so far when we purchased our used MDX from him in May 2014 and traded in our older vehicle. The level of service and his attention to detail is truly exeptional. I would give him 5 stars on customer service and 5 stars on helpful advice. He even helped me set up and program our MDX, since I was not familiar with the bluetooth functions. Jason is the reason why we bought our MDX at the North Toronto Acura location.

I am currently purchasing our winter tires from him and will continue to service the MDX through the dealership as long as he is there.
Thank you Jason, for making the purchase and trade in an enjoyable one! I shopped around quite a bit prior to coming to him, and he was the best out of all of the sales specialists I dealt with, by far!
employee avatar
Jason Zaborsky
Sales & Leasing Specialist
5.0/5 (3 Reviews)
By non-member76686 on Apr 12, 2014
Highly Recommended
Even if you don't want to drive an Acura, you MUST purchase or lease one at this dealership. The level of service is exceptional. Our sales person, Jason Zaborsky, is still by our side, 1.5 year after purchasing the car. He has openly offered help and support in any situation. I cannot thank him enough.
Also Alberto and Shab at service department have always been wonderful and very professional. I am very pleased with the quality of service at this dealership. Other service providers should learn from you.
By asiu on Mar 11, 2014
Thanks to Wallace, what a true profesional!
My wife and I was so happy on successfully getting the 2014 RDX last night.
Thank you Wallace for your professional service and your help on completing the great deal. You have answered all our questions clearly. We have no reservation in recommending you to our friends and we will be back for our second car when needed.
Andrew + Joanna
By QOQOQ on Mar 07, 2014
BAD EXPERIENCE EVER!!
Went to this dealer last week for my *free* oil change as promised by Wallace a year ago when I sign the lease contract. About a year ago, I was considering to lease between the ILX & the BMW X1. Since BMW offering “All factory-recommended maintenance at no charge for the first four years or 50,000 miles”, Wallace said he can somehow match them & told me just to call him when I need an oil change. I thought that will be nice since I have driven Acura for the last 10 years. Stupid me! I did not ask him to put that coverage on the contract (sounds like it’s not a big deal for him) so I signed it. Last week when I went to pick up my car, he told me that this is the 3rd oil change & is not cover. He said is impossible for him to promised cover oil change for my 48 months lease period after his 20 years experience in this industry. I don't care how long you have been in this industry, this is what you promised. If you cannot keep your promise just don’t border made one. I try to remind him about my discussion back then, he said if that the case he will tell me to go to BMW. Really?! Now I got it. I have no proved of what he had promised & so upset even he covered this time. Buyers, if you decide to sign a contract with this dealer/salesrep, think twice. Make sure whatever they promised was listed on the contract BEFORE signing. After my lease end, I will never deal with Wallace or go to this dealer again, NEVER!!
employee avatar
Wallace Wu
Acura Leasing Manager
4.6/5 (12 Reviews)
Comment by PMartiniello on Mar 11, 2014
Thank you for your comments they are greatly appreciated and I'm sorry to learn of your dissatisfaction. Please call me directly to discuss your experience so we can find a resolution and hopefully regain your trust.
Thank you.

Best Regards,
Phil Martiniello
General Manager
905-882-9660
By non-member77029 on Feb 25, 2014
Best Acura Dealership Ever!!!!!
I purchased the new 2014 Acura MDX from this dealership and I swear everything was so simple and transparent. I hate when I go into a dealership and it takes so long to negotiate and go back and forth but this dealership puts their best foot/price forward and it is really hard to say no. And I can appreciate that. Everyone there gets along like a family and is not in competition with each which is also nice. They don't come off as 'salesmen'. I would definitely recommend you go here before any other place. Be prepared though to purchase because they do give the best deals in town.
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Mark Zehtabi
Sales & Leasing Specialist
5.0/5 (1 Review)
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Shaffat Khan
Financial Services Manager
5.0/5 (5 Reviews)
employee avatar
Masoud Hafizi
Pre-Owned Sales Manager
5.0/5 (6 Reviews)
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Zak Besplay
General Sales Manager
5.0/5 (3 Reviews)
By ezma on Sep 19, 2013
Robber
Went to this dealer on Saturday night, signed a contract under the high pressure. End up we changed our mind so we went back to the dealer in the very early of the Monday morning. Asked for the option and offered a deduction of the deposit. The sales manager David Yip mentioned he understand our situation and he said he was a reasonable person, told us don't worry, lier. He promised us to call back in one day, silent. We checked the OMVIC, the deduction of the deposit is allowed but only based on a proven expenses. They did nothing to the car yet, so the expense should be minimal. This dealer, David Yip, Wallace Wu, decided to keep all $1,000 of our deposit. Buyer, if you decide to sign a contract from this dealer, think twice. I will never go to this dealer again, NEVER.
Comment by PMartiniello on Feb 13, 2014
Thank you for your comments they are greatly appreciated and I'm sorry to learn of your dissatisfaction. Please call me directly to discuss your experience so we can find a resolution and hopefully regain your trust.
Thank you.

Best Regards,
Phil Martiniello
General Manager
905-882-9660
By non-member63752 on Jun 20, 2013
Acura TL & MDX
I recently purchased two vehicles from Acura North Toronto. The level of service and support is outstanding. Masoud is a terrific salesperson who made the process easy and enjoyable. I also appreciated the excellent support from Zak the sales manager. I highly recomend this dealership!D
employee avatar
Masoud Hafizi
Pre-Owned Sales Manager
5.0/5 (6 Reviews)
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Zak Besplay
General Sales Manager
5.0/5 (3 Reviews)
By non-member59410 on Jun 06, 2013
New car
Esther is a kind nice and caring salesperson
By non-member59150 on May 31, 2013
Dr Gerajd Keller
Linden was a pleasure to deal with. Heis knowledgeable and friendly. I was very happy dealing with him.
By non-member59413 on May 30, 2013
Jey
It was quick however it could have been a bit better experience.
Comment by PMartiniello on Jun 10, 2013
Thank you for your comments they are greatly appreciated and I'm sorry to learn of your dissatisfaction. Please call me directly to discuss your experience so we can find a resolution and hopefully regain your trust.
Thank you.

Best Regards,
Phil Martiniello
General Manager
905-882-9660
By non-member58836 on May 09, 2013
Out of service
With no positive end result I made three phone calls to the service department; answering machine the first two times, on the third call I actually got a general receptionist who switched me over to a gentleman in service who then said I needed to talk to an appointment coordinator. Guess what--got the answering machine again.

It's a little difficult to book your car in for service, if you can't even reach someone in service!
Comment by PMartiniello on May 28, 2013
Thank you for your comments they are greatly appreciated and I'm sorry to learn of your dissatisfaction. Please call me directly to discuss your experience so we can find a resolution and hopefully regain your trust.
Thank you.

Best Regards,
Phil Martiniello
General Manager
905-882-9660
By non-member54040 on Jan 12, 2013
2013 mdx
wallace provide us professional service, we are very happy his services. Good job!
employee avatar
Wallace Wu
Acura Leasing Manager
4.6/5 (12 Reviews)
By Adam1 on Jan 04, 2013
You have gained a new customer for life....
I just left the Acura of North location and I must say that I was tollay blown away by the service I just received!!!! Frist off. I am not a customer of this location but after today i will be. I had a seized bolt on my rear lic plate holder i tried to remove it myself but no luck. I drove into your drive-thru area and as greeted my a lady Tina,I expalined my situation to her and immedietly she got a tech (Sat?)who was able to finally get the bolt loose. I was so impressed that you were able to accomadate me with no questions asked. Just so you know I have changed my plate holder from my previous dealership to Acura North and look forward to my next service experience. Thank you Tina and Sat!
By rcapone on Dec 29, 2012
Excellent Customer Service when buying new car
I just found out about this site, so I'm posting my experience of purchasing my Acura TSX at the beginning of the year. The person I spoke to about purchasing a new car was Shaffat (Sunny); he was very professional, gave me a good deal and delivered on everything which we agreed on. It was a pleasure dealing with a salesman that was honest, showed integrity in dealing with his clients and did his best to assisst them.
employee avatar
Shaffat Khan
Financial Services Manager
5.0/5 (5 Reviews)
By non-member52723 on Dec 11, 2012
Happy customer
Just leased a new RDX from Acura of North Toronto and wanted to say that the experience was as positive as could be imagined. Most of that was due to our salesperson Jason Zaborsky. I don't mind saying that we shopped around for MANY makes and manufacturers and even more than one Acura dealer and by far we had the most confidence and the greatest rapport and the most amount of trust with Jason than any other individual we dealt with over the past month. He was knowledgeable and more to the point I believed we got the straight goods from him, not always something you can say about the proverbial "car salesman". Thank you Jason and thank you Acura of North Toronto.
employee avatar
Jason Zaborsky
Sales & Leasing Specialist
5.0/5 (3 Reviews)
By non-member52639 on Nov 30, 2012
Gino D
If you want a great deal and an even better experience visit Gary at Acura of North Toronto. Just bought a car from Gary who me and my wife very happy with both the deal and the experience.
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Additional business details

Email address: philm@dilawrigroup.com
Acura of North Toronto is celebrating 17 years at the corner of Yonge and Steeles in Thornhill. As one of Toronto's Largest Acura Dealerships we offer our customers unparalled customer service along with an extensive New Acura and Certified Pre-Owned Acura inventory. We look forward to serving you.
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