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Audi Oakville

1425 North Service Road West, Oakville, ON
119 reviews
Business claimed Last updated: 1 month ago
About Audi Oakville

Audi Oakville is committed to Audi's vision; to make every one of our customers a loyal advocate for the Audi brand. We want them to be story-tellers of everything Audi Centre Oakville is doing right. Go to full description...

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Audi Oakville , Oakville Reviews (119)

119 reviews
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1 Star
By non-member148073 on Jan 04, 2019
New Audi Q7 2018
Just got my new Q7 on December 2018. Aticus has been amazing in arranging everything so the dealer could take back my old ML350. All this within 24hrs.
Amazing service. I am counting on you to maintain that same level of service moving forward.
Sébastien Beauchamp
By non-member148071 on Jan 02, 2019
Audi Oakville Experience
Having written off my previous car by hitting a deer, I needed to find a replacement quickly. My schedule is very full and so I appreciated the ability to negotiate a deal over the phone rather than having to take the time to drive to Oakville and negotiate a deal at the dealership.
The SQ5 that I purchased was delivered on time and my sales representative did a great job going over all of the features of this vehicle.
By non-member148069 on Dec 25, 2018
Great Service
Very professional and helpful staff, especially Mr. Malik and Mr. Pozder. I will definitely recommend Audi Oakville for anyone looking for a car.
By non-member148064 on Dec 14, 2018
I highly recommend the team at Audi Oakville. The level of care and attention they consistently provide in the sales department (thank you Denley and Ryan!) and in the service department is the best I've ever received.
By digilee on Sep 01, 2018
Fantastic Dealership and Friendly Staffs
Just picked up a new 2018 Q5. It was so easy to work with David...He is bright, responsive, professional and kind. I'd love to work with him anytime! Thanks!
By jimargos on Dec 04, 2017
Buying a new audi Q5 2018
I am very satisfied with my new audi Q5. This car is better than I expected. The dealership and salesman Denley Phillip were very professional, helpful and considerate of my needs. I would recommend buying an audi from audi Oakville as the experience was very very positive and satisfying. Thank you Denley for your service. I also thank Kathy Amaral (office staff) for her input and help.
Jimmy Argyropoulos
By robertlepp on Oct 15, 2017
Thank you Etienne!

I recently purchased a used A4 Avant from Audi Oakville, and couldn’t be happier. My sales representative was Etienne and I would highly recommend him! Etienne made sure that all my questions were answered prior to purchase and provided an excellent no pressure environment; he also drove all the way to Niagara to pick me up, as a scheduling error (on my part) left me without a drive on the day I was to take delivery of my vehicle.
Unfortunately, my Audi A4 Avant, didn’t qualify for the certified pre-owned program; which left me a little hesitant, however Etienne made sure the vehicle was in excellent order before I took possession and Lorin set me up with an amazing warranty that fit within my budget, and more importantly took care of my concerns!!
A few weeks later my spare key arrived, and needed programming; Etienne booked an appointment for me and when I arrived everything was ready to go, and I had no wait. The key programming was done by the mechanics at the old location, up the street, and they were also fantastic! I had a few questions about maintenance and other small issues, and they were very happy help me out!

Overall my experience with Audi Oakville was terrific; everyone that I interacted with was professional, happy to be of assistance, courteous and honest, I don’t think you can ask more than that! Once again, Etienne was a great representative for Audi, and I would recommend my friends and family to see him!

Thank you
By safenaz hussein on Aug 17, 2017
great dealership and sales representative
I purchased a q5 and picked it up yesterday. I am very thankful to Kinaz Samour, sales representative who was very helpful, polite, professional and made my purchase so enjoyable and all transactions were done with ease and went smooth.

So glad I chose Audi Oakville after shopping for one month at other dealerships but Immediately I met Mr. Samour and realized he was trustworthy and explained everything to me before and after. When I picked up my car he spent at least one hour explaining all the features and even set up my blue tooth. He was very patient and very informative.

Thank you Audi and Mr. Samour

By non-member127108 on May 15, 2017
New car purchase
I dealt with Emma few weeks ago in getting a new car and she was amazing from the start to the end! I would highly recommend her!
By Beth on May 04, 2017
Great experience! Love our new car
By Ed Bernard on Apr 19, 2017
New Car
Great experience. Sabrina was amazing! love the new S5.
By non-member102566 on Apr 29, 2016
Very rude staff
Extremely disappointed with the unprofessionalism and rudeness of the service staff
Needs a lot more training
Don't take your clients for grants
I would walk away in a heart beat
Don't appreciate loyalty
By non-member85255 on Apr 23, 2015
Amazing customer service!
Amazing customer service! Always there to help!
By A5wannabee on Mar 12, 2015
Long Term Audi Satisfaction
We have owned Audi vehicles since 1984 and have been satisfied Audi Centre Oakville clients since 1988. All of the staff have made the sales and service experiences personal and positive and the cars have been a joy to drive whether owned or leased.
Joe and Patricia
By non-member83577 on Feb 11, 2015
Great Experience at Oakville Audi
I had a wonderful experience leasing my new 2015 A4 from Denley and Team! Thank you! I highly recommend Oakville Audi
By non-member83578 on Feb 07, 2015
We had an issue this week one afternoon when my wife was out in her Audi. I called Audi Oakville and they had her bring it in right away. By 6pm the same day they had diagnoised and fixed the issue and we were back on the road running smoothly the next day. AWESOME service. Thanks Audi Oakville team!!
By Hdemian on Nov 13, 2014
It can't be worse
I had a service appointment this week with Audi Oakville and by far that was the worst service appointment I have ever had with any dealership of the numerous dealerships that I have dealt with .
I had GM cars, range rover, Porsches and this is my first audi , which is considered a " luxury car " but the service at this dealer was way below luxury or even ordinary .
My wife dropped my car in the morning and asked them to drop it to my clinic when they are done . The advisor answered rudely that " we don't do that " , they have done that all the time , in fact my service appointment notes stated that . Then I kept calling them for three hours to know if my car is done or not and after more then three hours the same " advisor " Advised me that my car might not be done today !!!!
My wife actually was in that same dealer a week ago to buy herself a car but after the way the service department " advisor" treated us ,
She decided to stick with range rover.
What a shame on Audi dealers .
By non-member77011 on Sep 27, 2014
wonderful service
I regularly service my Audi's at Audi Centre Oakville and I'm reminded why whenever I drop off and then pick my car back up. The work is done professionally at a fair price and the people working there are all equally professional and friendly. I would recommend to anyone who asked to service their car at Audi Centre Oakville. Even as they hire new service staff (Nancy, Michael) the continuity of excellent service is evident. Keep up the good work!
By non-member77012 on Sep 19, 2014
Outstanding Service
Had my car serviced yesterday and really you can't get better service than I experienced.
Someone to immediately greet me and take my keys and get the service started. was told it would take about 90 minutes, it took 90 minutes.
Nice place to sit and wait with coffee, juice snacks, work stations, wi-fi, newspapers etc.
Car came out washed and checkout was equally fast.
Thanks Oakville Audi, look forward to next service - Hardly thought I would ever say that.
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Audi Oakville is committed to Audi's vision; to make every one of our customers a loyal advocate for the Audi brand. We want them to be story-tellers of everything Audi Centre Oakville is doing right. We want our customers to identify with the brand, and praise not only the car, but the total ownership experience as well.
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